At a Glance
- Tasks: Support customer service and manage files while assisting with various projects.
- Company: Join a dynamic team focused on customer advocacy and quality.
- Benefits: Enjoy transportation and meal allowances, plus medical assistance and training opportunities.
- Why this job: Perfect for proactive learners seeking growth in a supportive environment.
- Qualifications: No experience needed; just bring your willingness to learn and good communication skills.
- Other info: Full-time role with 35 hours per week and a vibrant social club membership.
The predicted salary is between 28800 - 42000 £ per year.
Social club membership – dozens of discounts available for a wide variety of family days out and events.
Hours: Full time - 35 hours.
We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact us!
Requirements:
- Willingness to learn and adapt to new challenges.
- Good verbal and written communication skills.
- Organization and responsibility.
- Basic knowledge of computer tools.
Responsibilities:
- Assist in customer service and administrative support.
- Manage and organize files and documents.
- Provide assistance with projects and day-to-day tasks.
- Perform support activities in various sectors of the company.
Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Continuous training and growth opportunities.
Customer Advocacy Quality Specialist - (12 Month Maternity Cover) employer: Infoempregos
Contact Detail:
Infoempregos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advocacy Quality Specialist - (12 Month Maternity Cover)
✨Tip Number 1
Show your enthusiasm for learning during any interactions you have with us. Highlight your willingness to adapt and take on new challenges, as this is a key quality we are looking for in a candidate.
✨Tip Number 2
Familiarise yourself with basic customer service principles. Understanding how to effectively communicate and assist customers will give you an edge in the role and demonstrate your proactive approach.
✨Tip Number 3
Be prepared to discuss your organisational skills. Think of examples from your past experiences where you successfully managed tasks or projects, even if they were informal or voluntary.
✨Tip Number 4
Research our company culture and values. Being able to articulate why you want to work with us and how you align with our mission can make a strong impression during any discussions.
We think you need these skills to ace Customer Advocacy Quality Specialist - (12 Month Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills, even if you don't have direct experience. Emphasise your willingness to learn and adapt, as well as your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific qualities that make you a good fit, such as your organisational skills and basic computer knowledge.
Showcase Your Proactivity: In your application, provide examples of times when you've taken initiative or learned something new. This will demonstrate your proactive attitude, which is highly valued for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammar errors, as clear communication is essential for this role.
How to prepare for a job interview at Infoempregos
✨Show Your Willingness to Learn
Since the role is open to candidates with no previous experience, emphasise your eagerness to learn and adapt. Share examples of how you've quickly picked up new skills in the past.
✨Demonstrate Communication Skills
Good verbal and written communication is key for this position. Prepare to discuss how you effectively communicate in different situations, perhaps by sharing a relevant experience or two.
✨Highlight Your Organisational Skills
The job involves managing files and documents, so be ready to talk about your organisational abilities. You could mention any tools or methods you use to stay organised in your studies or personal life.
✨Be Proactive in Your Approach
This role values proactivity, so come prepared with questions about the company and the position. Showing that you've done your research will demonstrate your enthusiasm and initiative.