At a Glance
- Tasks: Lead sales operations, optimise processes, and analyse data to drive growth.
- Company: Dynamic SaaS company focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Join a vibrant team with a focus on career growth and cross-functional collaboration.
- Why this job: Be at the heart of sales strategy and make a real impact on business success.
- Qualifications: 5+ years in Sales Operations with strong Salesforce skills and data analysis experience.
The predicted salary is between 60000 - 75000 £ per year.
We're looking for a Sales Operations & Enablement Manager to own the operational backbone of our Commercial function — the systems, processes and documentation that allow sales to execute consistently and leadership to see what's working. The role is between Sales, Product, Marketing and Operations, combining hands-on Salesforce administration with process design, release readiness and enablement. The role is pivotal to a deeper analysis of sales and growth performance. We're looking for someone with an appetite for the extraction and analysis of CRM data to drive improvements through the sales cycle to increase speed to revenue.
Sales Operations & Process
- Designing and documenting end-to-end processes to align commercial growth teams (sales & marketing) to internal operational delivery teams for execution excellence and increased speed to revenue.
- Maintaining a central source of truth for commercial SOPs and process documentation.
CRM & Tools
- Administering Salesforce day-to-day: users, permissions, validation rules, page layouts and Flow.
- Structuring the CRM data model to support ease of use and reliable reporting.
- Owning integrations between Salesforce and adjacent systems (e.g. Outreach, HubSpot).
- Rationalising the commercial tool stack and automating to reduce manual work.
- Maintaining data quality through validation, audits and field governance.
Performance & Insights
- Building dashboards covering pipeline, conversion, activity, renewals and revenue.
- Analysing performance to identify drivers, gaps and root causes — not just what happened, but why.
- Translating data into clear, narrative-led insight that supports leadership decisions.
- Surfacing early signals of risk and opportunity from pipeline and engagement data.
Designing and owning the process by which Commercial gets ready for product releases. Coordinating communication between Product and commercial teams so sales receive timely, actionable information. Coordinating Commercial's preparation, covering enablement, target list, pricing inputs and beta-test support. Building onboarding materials, playbooks and a central source of truth for sales content. Partnering with Marketing on lead lifecycle flow and process SLAs. Running structured feedback loops from commercial teams into Product, with visible status tracking. Facilitating recurring Sales Operations meetings to surface blockers and maintain alignment.
Requirements:
- 5+ years in Sales Operations, Revenue Operations or Commercial Enablement within a SaaS business.
- Hands-on Salesforce administration as a primary platform owner.
- Able to move from raw data to clear, narrative-led insight.
- Experience analysing commercial performance data to inform leadership decisions.
- Comfortable managing cross-functional projects without direct authority.
- Salesforce Administrator certification.
- Experience with sales engagement platforms.
- Exposure to HubSpot via Salesforce-HubSpot sync in support of marketing.
- Experience with BI tooling (e.g. Tableau, Power BI, Looker).
- Experience in B2B SaaS serving regulated or data-intensive sectors.
Sales & Operations Supervisor (Office Based) in London employer: Infodesk
Join a dynamic and innovative team as a Sales & Operations Supervisor, where you will play a crucial role in driving operational excellence within our Commercial function. Our company fosters a collaborative work culture that values employee growth, offering extensive training and development opportunities to enhance your skills in Salesforce administration and data analysis. Located in a vibrant area, we provide a supportive environment that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Operations Supervisor (Office Based) in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Operations Supervisor (Office Based) at Infodesk, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Infodesk. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Operations Supervisor (Office Based). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Operations Supervisor (Office Based) in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Infodesk:When writing your cover letter, make sure to tailor your message specifically for Infodesk. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Infodesk
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Infodesk that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Infodesk that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Infodesk’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
