At a Glance
- Tasks: Own the operational backbone of our sales function and drive improvements through data analysis.
- Company: Join a dynamic SaaS company focused on commercial growth and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Collaborative environment with excellent career growth potential.
- Why this job: Make a real impact by optimising sales processes and enabling teams to succeed.
- Qualifications: 5+ years in Sales Operations with hands-on Salesforce experience and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
We're looking for a Sales Operations & Enablement Manager to own the operational backbone of our Commercial function — the systems, processes and documentation that allow sales to execute consistently and leadership to see what's working. The role is between Sales, Product, Marketing and Operations, combining hands-on Salesforce administration with process design, release readiness and enablement. The role is pivotal to a deeper analysis of sales and growth performance. We're looking for someone with an appetite for the extraction and analysis of CRM data to drive improvements through the sales cycle to increase speed to revenue.
Responsibilities
- Sales Operations & Process
- Designing and documenting end-to-end processes to align commercial growth teams (sales & marketing) to internal operational delivery teams for execution excellence and increased speed to revenue
- Identifying operational bottlenecks and implementing scalable solutions
- Maintaining a central source of truth for commercial SOPs and process documentation.
- CRM & Tools
- Administering Salesforce day-to-day: users, permissions, validation rules, page layouts and Flow
- Structuring the CRM data model to support ease of use and reliable reporting
- Owning integrations between Salesforce and adjacent systems (e.g. Outreach, HubSpot)
- Rationalising the commercial tool stack and automating to reduce manual work
- Maintaining data quality through validation, audits and field governance.
- Performance & Insights
- Building dashboards covering pipeline, conversion, activity, renewals and revenue
- Analysing performance to identify drivers, gaps and root causes — not just what happened, but why
- Translating data into clear, narrative-led insight that supports leadership decisions
- Surfacing early signals of risk and opportunity from pipeline and engagement data.
- GTM & Product Release Coordination
- Designing and owning the process by which Commercial gets ready for product releases
- Coordinating communication between Product and commercial teams so sales receive timely, actionable information
- Coordinating Commercial's preparation, covering enablement, target list, pricing inputs and beta-test support
- Raising blockers and dependencies early enough to act on them.
- Enablement & Cross-Functional Alignment
- Building onboarding materials, playbooks and a central source of truth for sales content
- Partnering with Marketing on lead lifecycle flow and process SLAs
- Running structured feedback loops from commercial teams into Product, with visible status tracking
- Facilitating recurring Sales Operations meetings to surface blockers and maintain alignment
Required Skills (Essential)
- 5+ years in Sales Operations, Revenue Operations or Commercial Enablement within a SaaS business.
- Hands-on Salesforce administration as a primary platform owner
- Experience structuring opportunities, pipeline stages and forecasting logic in a recurring revenue context
- Strong analytical mindset; able to move from raw data to clear, narrative-led insight
- Experience analysing commercial performance data to inform leadership decisions
- Comfortable managing cross-functional projects without direct authority
Nice to Have
- Salesforce Administrator certification
- Experience with sales engagement platforms
- Exposure to HubSpot via Salesforce-HubSpot sync in support of marketing
- Experience with BI tooling (e.g. Tableau, Power BI, Looker)
- Experience in B2B SaaS serving regulated or data-intensive sectors.
Sales Operations & Enablement Manager in London employer: Infodesk
As a Sales Operations & Enablement Manager at our company, you will thrive in a dynamic and collaborative environment that prioritises employee growth and innovation. We offer comprehensive benefits, a strong focus on professional development, and the opportunity to work with cutting-edge tools like Salesforce, all while being part of a team that values your insights and contributions. Join us in our vibrant location where we foster a culture of excellence and support, ensuring you have the resources to drive meaningful impact in our commercial function.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations & Enablement Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially around sales operations and CRM management.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive decisions in past roles. This will resonate well, especially for a role focused on performance insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Sales Operations & Enablement Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Operations & Enablement Manager role. Highlight your experience with Salesforce and any relevant achievements in sales operations. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales operations and how your analytical mindset can drive improvements. Be sure to mention specific examples that showcase your expertise.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to highlight your experience in extracting insights from CRM data. We love seeing how you've used data to inform decisions and improve processes in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to see your application!
How to prepare for a job interview at Infodesk
✨Know Your Salesforce Inside Out
Since the role heavily involves Salesforce administration, make sure you brush up on your Salesforce skills. Be prepared to discuss your experience with user management, validation rules, and how you've structured CRM data in the past. This will show that you can hit the ground running.
✨Showcase Your Analytical Skills
The job requires a strong analytical mindset, so come ready to discuss specific examples where you've turned raw data into actionable insights. Think about times when your analysis led to improved sales performance or operational efficiency, and be ready to share those stories.
✨Understand Cross-Functional Collaboration
This position is all about working with different teams, so highlight your experience in managing cross-functional projects. Prepare examples of how you've facilitated communication between sales, marketing, and product teams to ensure everyone is aligned and informed.
✨Prepare for Process Design Questions
Expect questions around designing and documenting processes. Think about how you've identified operational bottlenecks in the past and the scalable solutions you've implemented. Being able to articulate your thought process will demonstrate your capability in this area.
