Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Relief Charity Shop Assistant, managing daily shop operations and supporting volunteers.
- Company: InFocus supports young adults with vision impairment and complex needs through charity retail.
- Benefits: Enjoy 25 days holiday, sick pay, training, discounts, and a contributory pension scheme.
- Why this job: Make a difference while developing your skills in a friendly, supportive environment.
- Qualifications: Friendly, confident, and hard-working; retail experience is a plus but not essential.
- Other info: Flexible shifts covering multiple shops in Exeter and East Devon.
Social network you want to login/join with:
We’re looking for an enthusiastic and passionate retail assistant to join our team of Relief Shop Assistants. It’s a part time position that will see you working some days with the manager, but often being the sole supervisor for the shop. Most of our Relief Shop Assistants cover the three shops in Exeter, or the East Devon group (Sidmouth, Ottery, Honiton) but the amount of work available will always depend on how staffing levels are affected by holiday, sickness or other absence.
It’s a hands-on position that will give you a chance to develop your customer service and merchandising skills, and learn to support and motivate our loyal volunteers.
All the InFocus shops exist to make sure the charity can continue to support young adults with vision impairment and complex needs.
About you
We are looking for someone who is friendly, confident and hard-working to join our retail team. You’ll need to be comfortable working as part of a team that shares the different duties including handling cash, working the till, merchandising, and processing donations from our supporters.
There will be days when you are the only member of staff on duty, so you also need to be happy with the responsibility of opening, running and closing the shop.
Experience of retail is useful, but the world of charity retail might look quite different to what you’ve experience in other settings.
Working pattern
Shifts will be booked with as much notice as possible (for holiday and absence cover).
How we say “thank you”
- 25 Days plus Bank Holidays (pro-rata for part-time hours)
- Occupational sick pay scheme from day one
- Paid medical appointments
- Comprehensive training and development
- Enhanced paternity leave
- Enhanced maternity pay
- Access to discounted shopping
- On-site free parking
- 24-hour employee assistance programme
- “Death in service” life assurance and group accident cover
- Cycle to Work Scheme
- Contributory pension scheme for eligible staff
About our application process
When providing a supporting statement, please refer to the job description and person specification in the application pack and include information that shows your suitability for the role.
Please Note: Where you do not provide a supporting statement and a full and up to date CV, your application will not be considered.
If your application is shortlisted, you will be contacted by the recruiting manager for a brief initial conversation to check suitability for the role.
We reserve the right to close this advert early when we receive a high volume of applicants.
Equality, diversity and safeguarding
We are a disability friendly employer and actively encourage candidates with a disability to apply. If you need support with completing your application form, please
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All posts are conditional to an Enhanced Disclosure and Barring check (DBS), satisfactory medical check, references and evidence of the right to work in the UK.
Staff have a responsibility to inform InFocus of any conviction or prosecution that occurs whilst employed.
It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and adults at risk.
To be eligible for this position, we require candidates to either hold British citizenship or have the right to work in the UK. Unfortunately, we are unable to sponsor applications from candidates who do not currently possess the right to work in the UK.
#J-18808-Ljbffr
Relief Charity Shop Assistant employer: InFocus
Contact Detail:
InFocus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Charity Shop Assistant
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding how your role as a Relief Charity Shop Assistant contributes to supporting young adults with vision impairment will help you connect with the team and demonstrate your passion during any conversations.
✨Tip Number 2
Showcase your customer service skills in your interactions. Since you'll be working closely with volunteers and customers, being friendly and approachable can set you apart. Practice engaging with people in a retail environment to build your confidence.
✨Tip Number 3
Be prepared to discuss your ability to handle responsibilities independently. As a Relief Shop Assistant, you may often be the sole supervisor, so think of examples from your past experiences where you've successfully managed tasks on your own.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the shop's culture and expectations, which can help you tailor your approach and show that you're genuinely interested in becoming part of the team.
We think you need these skills to ace Relief Charity Shop Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Relief Charity Shop Assistant position. Make sure you can demonstrate how your skills and experiences align with what they are looking for.
Craft a Strong Supporting Statement: When writing your supporting statement, refer directly to the job description and person specification. Highlight your relevant experience in retail, customer service, and any leadership roles you've held, especially in situations where you had to work independently.
Update Your CV: Ensure your CV is up-to-date and tailored to the role. Include any relevant experience in retail or charity work, and make sure to highlight your ability to handle cash, work the till, and manage shop operations.
Follow Application Instructions: Make sure to include both your supporting statement and an up-to-date CV when submitting your application. Double-check that you have followed all instructions provided in the application pack to avoid disqualification.
How to prepare for a job interview at InFocus
✨Show Your Passion for Charity
Make sure to express your enthusiasm for working in a charity shop. Talk about why you believe in the cause and how you can contribute to supporting young adults with vision impairment and complex needs.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle cash, work the till, and manage donations, as these are key responsibilities in this position.
✨Emphasise Teamwork and Leadership
Since you'll often be the sole supervisor, discuss your experience in leading a team or working independently. Share instances where you've motivated volunteers or worked collaboratively to achieve goals.
✨Be Ready for Practical Scenarios
Expect questions that may involve practical scenarios, such as handling a difficult customer or managing stock. Think through how you would approach these situations and be ready to share your thought process.
