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- Tasks: Assist in running a charity shop, managing sales and supporting volunteers.
- Company: InFocus supports young adults with vision impairment and complex needs through charity retail.
- Benefits: Enjoy 25 days holiday, sick pay, training, discounts, and a contributory pension scheme.
- Why this job: Make a difference while gaining valuable retail experience in a supportive environment.
- Qualifications: Friendly, confident, and hard-working; retail experience is a plus but not essential.
- Other info: Part-time role with flexible hours, including some weekends.
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Part-Time Charity Shop Assistant, Exeter
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Client:
InFocus
Location:
Exeter, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
40d7ada1b4b5
Job Views:
6
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
About the role
We’re looking for an enthusiastic and passionate retail assistant to join our team at our charity shop in Heavitree, Exeter. It’s a part time position that will see you working some days with the manager, and on others being the sole supervisor for the shop.
It’s a hands-on position that will give you a chance to develop your customer service and merchandising skills, and learn to support and motivate our loyal volunteers.
All the InFocus shops exist to make sure the charity can continue to support young adults with vision impairment and complex needs.
About you
We are looking for someone who is friendly, confident and hard-working to join our retail team. You’ll need to be comfortable working as part of a team that shares the different duties including handling cash, working the till, merchandising, and processing donations from our supporters.
There will be days when you are the only member of staff on duty, so you also need to be happy with the responsibility of opening, running and closing the shop.
Experience of retail is useful, but the world of charity retail might look quite different to what you’ve experience in other settings.
Working pattern
You will be working 3 days a week (22.5 hours) on a two week, rolling rota (which will always include a Monday, and sometimes include weekends).
How we say “thank you”
- 25 Days plus Bank Holidays (pro-rata for part-time hours)
- Occupational sick pay scheme from day one
- Paid medical appointments
- Comprehensive training and development
- Enhanced paternity leave
- Enhanced maternity pay
- Access to discounted shopping
- On-site free parking
- 24-hour employee assistance programme
- “Death in service” life assurance and group accident cover
- Cycle to Work Scheme
- Contributory pension scheme for eligible staff
About our application process
When providing a supporting statement, please refer to the job description and person specification in the application pack and include information that shows your suitability for the role.
Please Note: Where you do not provide a supporting statement and a full and up to date CV, your application will not be considered.
If your application is shortlisted, you will be contacted by the recruiting manager for a brief initial conversation to check suitability for the role.
We reserve the right to close this advert early when we receive a high volume of applicants.
Equality, diversity and safeguarding
We are a disability friendly employer and actively encourage candidates with a disability to apply. If you need support with completing your application form, please
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All posts are conditional to an Enhanced Disclosure and Barring check (DBS), satisfactory medical check, references and evidence of the right to work in the UK.
Staff have a responsibility to inform InFocus of any conviction or prosecution that occurs whilst employed.
It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and adults at risk.
To be eligible for this position, we require candidates to either hold British citizenship or have the right to work in the UK. Unfortunately, we are unable to sponsor applications from candidates who do not currently possess the right to work in the UK.
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Part-Time Charity Shop Assistant employer: InFocus
Contact Detail:
InFocus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Charity Shop Assistant
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding how InFocus supports young adults with vision impairment will help you connect with the role and demonstrate your passion during any conversations.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's during a phone call or in-person chat, being friendly and confident can leave a lasting impression on the hiring manager.
✨Tip Number 3
Be prepared to discuss your experience with teamwork and leadership. Since you'll be supervising volunteers, sharing examples of how you've motivated or supported others can highlight your suitability for the role.
✨Tip Number 4
Research common retail challenges, especially in charity shops. Being able to discuss how you'd handle situations like managing donations or dealing with customer queries can set you apart from other candidates.
We think you need these skills to ace Part-Time Charity Shop Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Part-Time Charity Shop Assistant position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Strong Supporting Statement: When writing your supporting statement, refer directly to the job description and person specification. Use specific examples from your past experiences that demonstrate your suitability for the role, especially in customer service and teamwork.
Update Your CV: Ensure your CV is up-to-date and relevant to the position. Highlight any retail experience, volunteer work, or skills that relate to the charity sector. Make sure to include your contact information and any relevant qualifications.
Follow Application Instructions: Pay close attention to the application instructions provided. Ensure you submit both your supporting statement and CV as required. Double-check for any additional documents or information they may ask for before submitting your application.
How to prepare for a job interview at InFocus
✨Show Your Passion for Charity
Make sure to express your enthusiasm for working in a charity shop. Share any personal experiences or motivations that drive your interest in supporting young adults with vision impairment and complex needs.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle cash, work the till, and manage customer interactions effectively, as these are key responsibilities in this role.
✨Emphasise Teamwork and Leadership
Since you'll be working both as part of a team and independently, discuss your experience in both areas. Share instances where you've successfully collaborated with others and also taken charge when needed.
✨Be Ready for Practical Scenarios
Expect questions about how you would handle specific situations in the shop, such as processing donations or managing volunteers. Think through potential scenarios and how you would approach them to show your readiness for the role.
