At a Glance
- Tasks: Lead a charity shop, maximise sales, and create a welcoming environment.
- Company: Join a passionate charity making a real difference in the community.
- Benefits: Competitive salary, sick pay, training, and discounts.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Make an impact while managing a fun team and engaging with the community.
- Qualifications: Experience in charity retail and strong leadership skills required.
The predicted salary is between 26631 - 27101 £ per year.
Salary: £26,631.96- £27,101.25 per annum
Hours: 37.5 hours per week
Location: Exmouth
Closing Date: 28/07/2026
About the role
We’re looking for an enthusiastic Shop Manager to join our team at our Exmouth Charity Shop. You will lead on maximising public awareness of the impactful work we do as a charity and raising funds through retail sales, adhering to the retail strategy and embracing growth opportunities. This is a rewarding role where the successful person will be responsible for all aspects of running a busy third‑sector retail business. You will be leading a dedicated team consisting of shop assistants and volunteers to achieve and exceed business targets for sales, growth and profits. Ensuring that the highest level of customer service is consistently achieved with a fun and welcoming environment.
About you
We’re looking for someone who is self‑motivated, commercially aware with a creative eye for displays, and constantly seeking new business opportunities. You will have excellent interpersonal, communication and customer care skills and be a person who motivates their team and creates a safe and energetic working environment. Previous experience in Charity retail is required. You will have led a high volume third‑sector retail business, managed teams consisting of paid staff and volunteers. You will have good problem‑solving ability and great attention to detail.
Working pattern
37.5 hours per week, worked over 5 days, including alternate Saturdays or Sundays. The specific working pattern will be discussed at interview.
How we say “thank you”
- Occupational sick pay scheme from day one
- Paid medical appointments
- Comprehensive training and development
- Enhanced paternity leave
- Enhanced maternity pay
- Long service awards
- Access to discounted shopping
- On-site free parking
- 24-hour employee assistance programme
- “Death in service” life assurance and group accident cover
- Free flu vaccinations
- Cycle to Work Scheme
- Contributory pension scheme for eligible staff
Equality, diversity and safeguarding
We are a disability friendly employer and actively encourage candidates with a disability to apply. If you need support with completing your application form, please contact our HR team. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All posts are conditional to an Enhanced Disclosure and Barring check (DBS), satisfactory medical check, references and evidence of the right to work in the UK. Staff have a responsibility to inform InFocus of any conviction or prosecution that occurs whilst employed. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and adults at risk.
Charity Shop Manager (Exmouth) employer: InFocus Charity do
InFocus Charity is an exceptional employer dedicated to making a meaningful impact in the lives of young people with visual impairments. Our supportive work culture fosters personal and professional growth, offering flexible hours and comprehensive training to ensure you thrive in your role. Join us in Exeter, where you can contribute to empowering individuals while enjoying a rewarding career that values dignity and independence.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Shop Manager (Exmouth)
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by InFocus Charity do.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like InFocus Charity do.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at InFocus Charity do.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at InFocus Charity do. Apply directly through us to stand out!
We think you need these skills to ace Charity Shop Manager (Exmouth)
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of InFocus Charity do. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Charity Shop Manager (Exmouth), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at InFocus Charity do
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of InFocus Charity do. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
