At a Glance
- Tasks: Support the smooth running of Adult Social Care services through coordination and administration.
- Company: Join a caring organisation dedicated to supporting independent living.
- Benefits: Enjoy six weeks annual leave, paid medical appointments, and comprehensive training.
- Other info: Flexible working hours and a commitment to equality and diversity.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong organisational skills and experience in people-focused roles are preferred.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for an organised and proactive individual to support the smooth day‑to‑day running of our Adult Social Care services. Reporting to the Director of Care and Support Services, you will play a key role in keeping systems, communication, and processes running effectively across our services. This is a varied and fast‑paced role combining coordination, administration, and quality support, including maintaining accurate records, supporting safeguarding processes, coordinating meetings, and helping ensure compliance with CQC and organisational standards.
Working closely with managers and colleagues across different teams, you will be a central point of coordination; helping services stay organised, communication flow smoothly, and good practice be consistently maintained.
About you
You are highly organised, proactive, and able to manage competing priorities in a calm and professional manner. You enjoy supporting teams, keeping processes on track, and working in a busy environment where no two days are the same.
You will:
- have strong organisational and coordination skills
- be confident using Microsoft Office and database systems
- communicate effectively with a wide range of people
- understand the importance of confidentiality and accuracy
- work well independently and as part of a team
- be proactive, reliable, and able to use your initiative
Experience in social care, healthcare, education, or another people‑focused environment would be beneficial, although we also welcome applicants with strong transferable skills. Above all, you will share our commitment to supporting people to live safe, independent, and fulfilling lives.
Working pattern
24 hours per week, Monday to Wednesday, 08:30 – 17:00 (Flexibility around working days and times can be discussed.)
How we say “thank you”
- Six weeks annual leave plus eight bank holidays (pro‑rata for part‑time hours)
- Occupational sick pay scheme from day one
- Paid medical appointments
- Comprehensive training and development
- Enhanced paternity leave
- Enhanced maternity pay
- Long service awards
- Access to discounted shopping
- On‑site free parking
- 24‑hour employee assistance programme
- “Death in service” life assurance and group accident cover
- Free flu vaccinations
- Cycle to Work Scheme
- Contributory pension scheme for eligible staff
Equality, diversity and safeguarding
We are a disability friendly employer and actively encourage candidates with a disability to apply. If you need support with completing your application form, please contact our HR team. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All posts are conditional to an Enhanced Disclosure and Barring check (DBS), satisfactory medical check, references and evidence of the right to work in the UK. Staff have a responsibility to inform InFocus of any conviction or prosecution that occurs whilst employed. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and adults at risk.
Support Services Team Assistant in Exeter employer: InFocus Charity do
Join a supportive and dynamic team dedicated to enhancing the lives of individuals in our Adult Social Care services. With a strong commitment to employee well-being, we offer generous benefits including six weeks of annual leave, comprehensive training opportunities, and a flexible working pattern to ensure a healthy work-life balance. Our inclusive work culture fosters personal growth and collaboration, making it an ideal environment for those passionate about making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Support Services Team Assistant in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their mission of supporting people to live safe and fulfilling lives. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Support Services Team Assistant in Exeter
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational and coordination skills in your application. We want to see how you can keep things running smoothly, so share examples of how you've managed competing priorities in the past!
Be Proactive and Reliable:We love a proactive attitude! In your application, mention times when you've taken the initiative or gone above and beyond to support your team. This will show us that you're the kind of person who can keep processes on track.
Communicate Clearly:Effective communication is key in this role. Use your application to demonstrate how you've successfully communicated with a variety of people. Whether it's through emails, meetings, or reports, we want to see your communication skills shine!
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensures you don't miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at InFocus Charity do
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Services Team Assistant role. Familiarise yourself with the key responsibilities like maintaining records and coordinating meetings. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed competing priorities. Be ready to discuss how you keep processes on track and ensure smooth communication within a team.
✨Be Proactive in Your Approach
During the interview, highlight your proactive nature. Share instances where you took the initiative to solve problems or improve processes. This will show that you can contribute positively to their fast-paced environment.
✨Understand Confidentiality and Compliance
Given the importance of confidentiality and compliance in this role, be prepared to discuss your understanding of these concepts. You might want to mention any relevant experience in social care or similar fields, as well as your commitment to safeguarding practices.
