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- Tasks: Drive new business acquisition and build strong customer relationships in the construction industry.
- Company: Join MSite by Infobric, a leader in digitalising construction safety.
- Benefits: Flexible working, great benefits, and a fun team culture with regular events.
- Other info: Dynamic environment with opportunities for international expansion and professional development.
- Why this job: Make a real impact in one of the world's largest industries while growing your career.
- Qualifications: 3+ years in Account Management and strong communication skills.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Join us at MSite by Infobric! We take pride in helping to make the UK’s third largest industry, construction, a safer place for its 3 million+ workers. If you embrace challenge and strive to bring your best self to work every day, you’ll fit right in at MSite. Are you passionate about digitalising the construction industry? We are now looking for an Account Manager to join our team at MSite by Infobric. You will play a key role in driving new business acquisition.
What You Will Do:
- Build strong knowledge of customer organisations, stakeholders, and strategic goals.
- Develop long‑term relationships across all levels, aligning customer needs with MSite’s roadmap.
- Drive account growth through expansion, upselling, and structured Account Plans.
- Provide expert product knowledge, demonstrations, and support for adoption.
- Deliver accurate pipeline reporting, forecasting, and financial control.
- Manage contract renewals, uplifts, and risk/opportunity escalation.
- Ensure proposals follow process and coordinate with Operations on non‑standard requirements.
- Oversee product demos, trials, training, and site‑level adoption.
- Monitor customer utilisation, feedback, and satisfaction, acting as customer advocate.
- Stay informed on product releases, support testing, and communicate updates.
- Collaborate with internal teams (Service Desk, Operations, Customer Success) for issue resolution and best practice.
- Produce case studies and insights highlighting customer value and success stories.
- Hold regular governance meetings, performance reviews, and maintain senior‑level relationships.
- Provide monthly reports and recommendations to drive improvements.
- Support Marketing with PR, case studies, and customer communications.
- Continuously develop market knowledge of construction and digital solutions.
Who You Are:
- 3+ years in Account Management / commercially focused Customer Success role.
- Strong track record with C‑Suite executives.
- Knowledge of the construction industry and digital transformation.
- Skilled in data analysis and reporting for decision‑making.
- Effective communicator across varied audiences.
- Construction or digital solutions knowledge desirable.
- Confident using CRM systems and sales engagement tools.
What’s in It for You:
- Be part of a team creating impact in one of the world's largest industries.
- Opportunity to grow and develop in a fast‑growing tech company that has begun its international expansion.
- Supportive colleagues and a dynamic and innovative work environment.
- Flexible working model – you belong to our Liverpool offices where you spend most of your time, but if you need to work remotely, there is the option.
- Company events, after works, and of course our Swedish tradition “Friday Fika”. We enjoy having a good time together!
- Great benefits package – we'll take care of you!
How To Apply:
Click the Apply Now! button to send us your CV.
Account Manager - MSite in Liverpool employer: Infobric
Contact Detail:
Infobric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - MSite in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the construction industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Account Manager role at MSite.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of digital solutions in construction. Share insights on how you can help them drive account growth and improve customer satisfaction.
✨Tip Number 3
Prepare for those interviews! Research MSite’s products and services inside out. Be ready to discuss how you can align customer needs with their roadmap and provide expert product knowledge. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the MSite team. Let’s make it happen!
We think you need these skills to ace Account Manager - MSite in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in account management and any relevant skills that align with what we’re looking for at MSite. A personalised CV shows us you’re genuinely interested!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use numbers and examples to demonstrate how you’ve driven growth or improved customer satisfaction in previous roles. We love seeing tangible results!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about digitalising the construction industry and how your background makes you a perfect fit for our team. Keep it engaging and authentic!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Infobric
✨Know Your Stuff
Before the interview, dive deep into MSite's products and services. Understand how they fit into the construction industry and be ready to discuss how you can leverage your knowledge to drive account growth.
✨Build Relationships
Since the role involves developing long-term relationships, think about how you can demonstrate your ability to connect with stakeholders. Prepare examples of past experiences where you've successfully built rapport with clients or C-Suite executives.
✨Showcase Your Analytical Skills
As an Account Manager, you'll need to analyse data for decision-making. Be prepared to discuss how you've used data analysis in previous roles to drive results. Bring specific examples that highlight your skills in reporting and forecasting.
✨Be a Team Player
Collaboration is key at MSite. Think of instances where you've worked with internal teams to resolve issues or improve processes. Highlight your communication skills and how you can contribute to a supportive and dynamic work environment.