Infobric Ltd is seeking a Customer Service Representative for MSite to be the first point of contact for customers, handling enquiries, service requests, and technical issues. You will guide users on the MSite platform and log tickets accurately.
You will work closely with customers and internal teams to progress incidents within SLAs, maintain professional communication, and contribute to continuous service improvements while delivering a positive customer experience.
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MSite Platform Support Specialist in Liverpool employer: Infobric Ltd
At MSite, we pride ourselves on being an exceptional employer, offering a competitive salary with uncapped commission and the flexibility of hybrid working. Our inclusive culture prioritises personal development and collaboration, providing ample opportunities for growth within the rapidly evolving construction technology sector. Join us in making a genuine impact on the industry while working alongside a passionate team dedicated to transforming construction through innovative solutions.
