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For Companies At a Glance
- Tasks: Lead customer operations, manage invoicing, and automate workflows using AI tools.
- Company: Join Datasharp, an innovative AI-first business data platform.
- Benefits: High ownership, learning budget, and direct exposure to leadership.
- Other info: Fluent English required; French or Dutch is a plus.
- Why this job: Make a real impact in a fast-paced startup environment with growth opportunities.
- Qualifications: Detail-oriented, strong in Excel, and curious about AI.
The predicted salary is between 60000 - 80000 £ per year.
Location: London (Hybrid or Remote)
Keeping customers warm. Keeping cash flowing. Keeping operations clean.
About Datasharp & Infobel
Datasharp is an AI-first business data platform powering global data products used by sales, marketing, analytics, and research teams worldwide.
Our ecosystem includes:
- Infobel
- Woosmap
- Techsalerator
We believe AI is not a side tool, it is part of how the company operates every day. Teams across Datasharp actively use AI systems, agents, and automation tooling to move faster, stay lean, and operate at a high level.
The Role
We’re hiring an AI Revenue Operations Lead to run the operational backbone of Infobel’s existing customer base. You’ll work directly with Nathan (Head of Sales), owning the workflows that keep customers supported, invoices accurate, commissions clean, and revenue flowing.
This role sits at the intersection of customer operations, finance operations, and AI-enabled workflows. You’ll be customer-facing enough to jump on calls, analytical enough to live in spreadsheets, and operational enough to build repeatable systems that scale.
What You’ll Do
- Manage ongoing customer check-ins and relationship touchpoints
- Handle basic customer questions and coordinate escalations with technical teams
- Help maintain strong customer retention and satisfaction
- Own invoicing accuracy and AR tracking end-to-end
- Monitor ageing reports and follow up on outstanding payments
- Run collections and payment chase processes professionally and consistently
- Reconcile monthly commissions for Nathan and SDR teams
- Maintain accurate tracking and ensure timely payouts
- Reduce disputes through clean documentation and processes
- Use AI tools daily (Claude, ChatGPT, agents, automations)
- Automate repetitive workflows, summaries, reconciliations, and communication drafts
- Build and document scalable operational playbook
- Serve as a reliable interface between customers, sales, finance, and technical teams
- Bring structure and calm to operational processes
What We’re Looking For
We know this is an unusual mix of responsibilities. We are not expecting someone who has done every part of this role before. What matters most is whether your strengths align with the work.
You likely fit if you are:
- Highly detail-oriented and reliable
- Comfortable managing multiple operational workflows simultaneously
- Strong with Excel and/or Google Sheets
- Able to navigate messy datasets, trackers, or financial workflows
- Warm, professional, and confident communicating with customers
- Curious about AI and interested in using it to improve operations
- Fluent in English
Strong Plus
- French and/or Dutch
- Experience with AR, finance ops, customer success, or sales operations
- Experience working in fast-moving startup environments
What We Offer
- High ownership and visibility from day one
- Direct exposure to leadership, including Nathan and Antoine (CEO)
- AI tooling budget (Claude Pro, API credits, automation tools)
- Learning and conference budget
- A clear growth path into Revenue Operations leadership as the business scales
Hiring Process
- CV Review
- 30-minute screening call with Clara
- Short questionnaire
- 2–3 hour take-home exercise (AR ageing + customer communication task)
- Panel interview with Nathan and Antoine
- Reference checks
- In-person half-day session
- Offer
We aim to move from application to offer within approximately 4 weeks.
AI Revenue Operations Lead in London employer: InfobelPRO
Contact Detail:
InfobelPRO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Revenue Operations Lead in London
✨Tip Number 1
Get to know the company inside out! Research Datasharp and Infobel, their products, and how they use AI. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the responsibilities of the AI Revenue Operations Lead. Highlight your experience with customer operations and finance, and don’t forget to mention your love for AI!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t shy away from showcasing your analytical skills! Prepare to discuss how you've tackled complex datasets or improved operational workflows in the past. This will demonstrate your fit for the role and your problem-solving abilities.
We think you need these skills to ace AI Revenue Operations Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the AI Revenue Operations Lead role. Highlight your detail-oriented nature and any relevant experience in customer operations or finance.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this role at Datasharp. Share specific examples of how you've managed operational workflows or used AI tools in the past to show us you’re the right fit.
Showcase Your Analytical Skills: Since this role involves working with spreadsheets and data, mention any experience you have with Excel or Google Sheets. If you've navigated messy datasets before, let us know how you tackled those challenges!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process.
How to prepare for a job interview at InfobelPRO
✨Know Your AI Tools
Familiarise yourself with the AI tools mentioned in the job description, like Claude and ChatGPT. Be ready to discuss how you’ve used similar tools in the past or how you plan to leverage them in this role.
✨Master the Numbers
Since this role involves a lot of financial operations, brush up on your Excel and Google Sheets skills. Prepare to demonstrate your ability to navigate datasets and perform reconciliations during the interview.
✨Showcase Your Communication Skills
This position requires warm and professional communication with customers. Think of examples where you've successfully managed customer relationships or resolved issues, and be ready to share those stories.
✨Prepare for Operational Challenges
Be ready to discuss how you would handle multiple operational workflows simultaneously. Consider potential challenges in customer retention or invoicing accuracy, and think about strategies you could implement to overcome them.