At a Glance
- Tasks: Lead customer operations, manage invoicing, and automate workflows using AI tools.
- Company: Join Datasharp, an innovative AI-first business data platform.
- Benefits: Enjoy hybrid or remote work, learning budgets, and direct exposure to leadership.
- Other info: Clear growth path into Revenue Operations leadership awaits you.
- Why this job: Make a real impact in a fast-paced startup while utilising cutting-edge AI technology.
- Qualifications: Detail-oriented, strong in Excel, and curious about AI applications.
The predicted salary is between 60000 - 80000 £ per year.
Location: London (Hybrid or Remote)
Keeping customers warm. Keeping cash flowing. Keeping operations clean.
About Datasharp & Infobel
Datasharp is an AI-first business data platform powering global data products used by sales, marketing, analytics, and research teams worldwide. Our ecosystem includes: Infobel, Woosmap, Techsalerator. We believe AI is not a side tool; it is part of how the company operates every day. Teams across Datasharp actively use AI systems, agents, and automation tooling to move faster, stay lean, and operate at a high level.
The Role
We’re hiring an AI Revenue Operations Lead to run the operational backbone of Infobel’s existing customer base. You’ll work directly with Nathan (Head of Sales), owning the workflows that keep customers supported, invoices accurate, commissions clean, and revenue flowing. This role sits at the intersection of customer operations, finance operations, and AI-enabled workflows. You’ll be customer-facing enough to jump on calls, analytical enough to live in spreadsheets, and operational enough to build repeatable systems that scale.
What You’ll Do
- Manage ongoing customer check-ins and relationship touchpoints
- Handle basic customer questions and coordinate escalations with technical teams
- Help maintain strong customer retention and satisfaction
- Own invoicing accuracy and AR tracking end-to-end
- Monitor ageing reports and follow up on outstanding payments
- Run collections and payment chase processes professionally and consistently
- Reconcile monthly commissions for Nathan and SDR teams
- Maintain accurate tracking and ensure timely payouts
- Reduce disputes through clean documentation and processes
- Use AI tools daily (Claude, ChatGPT, agents, automations)
- Automate repetitive workflows, summaries, reconciliations, and communication drafts
- Build and document scalable operational playbook
- Serve as a reliable interface between customers, sales, finance, and technical teams
- Bring structure and calm to operational processes
What We’re Looking For
We know this is an unusual mix of responsibilities. We are not expecting someone who has done every part of this role before. What matters most is whether your strengths align with the work. You likely fit if you are:
- Highly detail-oriented and reliable
- Comfortable managing multiple operational workflows simultaneously
- Strong with Excel and/or Google Sheets
- Able to navigate messy datasets, trackers, or financial workflows
- Warm, professional, and confident communicating with customers
- Curious about AI and interested in using it to improve operations
- Fluent in English
Strong Plus
- French and/or Dutch
- Experience with AR, finance ops, customer success, or sales operations
- Experience working in fast-moving startup environments
What We Offer
- High ownership and visibility from day one
- Direct exposure to leadership, including Nathan and Antoine (CEO)
- AI tooling budget (Claude Pro, API credits, automation tools)
- Learning and conference budget
- A clear growth path into Revenue Operations leadership as the business scales
Hiring Process
- CV Review
- 30-minute screening call with Clara
- Short questionnaire
- 2–3 hour take-home exercise (AR ageing + customer communication task)
- Panel interview with Nathan and Antoine
- Reference checks
- In-person half-day session
- Offer
We aim to move from application to offer within approximately 4 weeks.
AI Revenue Operations Lead in City of London employer: InfobelPRO
Contact Detail:
InfobelPRO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Revenue Operations Lead in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace AI Revenue Operations Lead in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the AI Revenue Operations Lead role. Highlight your detail-oriented nature and any relevant experience in customer success or finance operations.
Showcase Your AI Curiosity: Since we’re all about AI at Datasharp, don’t forget to mention any experience or interest you have in using AI tools. Whether it’s automating workflows or analysing data, let us know how you’ve engaged with AI in your previous roles.
Be Clear and Concise: When filling out our application or answering the questionnaire, keep your responses clear and to the point. We appreciate straightforward communication, especially since this role involves liaising with customers and teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at InfobelPRO
✨Know Your AI Tools
Familiarise yourself with the AI tools mentioned in the job description, like Claude and ChatGPT. Be ready to discuss how you’ve used similar tools in past roles or how you envision using them to streamline operations.
✨Master the Numbers
Since this role involves a lot of financial operations, brush up on your Excel and Google Sheets skills. Prepare to demonstrate your ability to navigate datasets and perform reconciliations during the interview.
✨Showcase Your Communication Skills
As you'll be customer-facing, practice articulating your thoughts clearly and confidently. Think of examples where you've successfully managed customer relationships or resolved issues, as this will highlight your warm and professional approach.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in operational workflows. Prepare scenarios where you had to juggle multiple tasks or improve a process, showcasing your detail-oriented nature and ability to bring structure to chaos.