At a Glance
- Tasks: Manage customer operations, invoicing, and automate workflows using AI tools.
- Company: Join Datasharp, an innovative AI-first business data platform.
- Benefits: Competitive salary, AI tooling budget, learning opportunities, and clear growth path.
- Other info: Dynamic startup environment with direct exposure to leadership.
- Why this job: Be at the forefront of AI operations and make a real impact on customer success.
- Qualifications: Detail-oriented, strong in Excel/Google Sheets, and curious about AI.
The predicted salary is between 45000 - 55000 £ per year.
Location: London (Hybrid or Remote)
Keeping customers warm. Keeping cash flowing. Keeping operations clean.
About Datasharp & Infobel
Datasharp is an AI-first business data platform powering global data products used by sales, marketing, analytics, and research teams worldwide.
Our ecosystem includes: Infobel, Woosmap, Techsalerator.
We believe AI is not a side tool; it is part of how the company operates every day. Teams across Datasharp actively use AI systems, agents, and automation tooling to move faster, stay lean, and operate at a high level.
The Role
We’re hiring an AI Revenue Operations Specialist to run the operational backbone of Infobel’s existing customer base. You’ll work directly with Nathan (Head of Sales), owning the workflows that keep customers supported, invoices accurate, commissions clean, and revenue flowing.
This role sits at the intersection of customer operations, finance operations, and AI-enabled workflows. You’ll be customer-facing enough to jump on calls, analytical enough to live in spreadsheets, and operational enough to build repeatable systems that scale.
What You’ll Do
- Coordinate ongoing customer check-ins and relationship touchpoints
- Handle basic customer questions and coordinate escalations with technical teams
- Help maintain strong customer retention and satisfaction
- Own invoicing accuracy and AR tracking end-to-end
- Monitor ageing reports and follow up on outstanding payments
- Run collections and payment chase processes professionally and consistently
- Reconcile monthly commissions for Nathan and SDR teams
- Maintain accurate tracking and ensure timely payouts
- Reduce disputes through clean documentation and processes
- Use AI tools daily (Claude, ChatGPT, agents, automations)
- Automate repetitive workflows, summaries, reconciliations, and communication drafts
- Build and document scalable operational playbook
- Serve as a reliable interface between customers, sales, finance, and technical teams
- Bring structure and calm to operational processes
What We’re Looking For
We know this is an unusual mix of responsibilities. We are not expecting someone who has done every part of this role before. What matters most is whether your strengths align with the work.
You likely fit if you are:
- Highly detail-oriented and reliable
- Comfortable coordinating multiple operational workflows simultaneously
- Strong with Excel and/or Google Sheets
- Able to navigate messy datasets, trackers, or financial workflows
- Warm, professional, and confident communicating with customers
- Curious about AI and interested in using it to improve operations
- Fluent in English
Strong Plus
- French and/or Dutch
- Experience with AR, finance ops, customer success, or sales operations
- Experience working in fast-moving startup environments
What We Offer
- High ownership and visibility from day one
- Direct exposure to leadership, including Nathan and Antoine (CEO)
- AI tooling budget (Claude Pro, API credits, automation tools)
- Learning and conference budget
- A clear growth path into Revenue Operations leadership as the business scales
Hiring Process
- 30-minute screening call with Clara
- Panel interview with Nathan and Antoine
- 2–3 hour take-home exercise (AR ageing + customer communication task)
- Reference checks
- In-person half-day session & offer
We aim to move from application to offer within approximately 4 weeks.
Ai Operations and Automation Specialist in City of London employer: InfobelPRO
At Datasharp, we pride ourselves on being an AI-first company that fosters a dynamic and innovative work culture. As an AI Operations and Automation Specialist, you'll enjoy high ownership from day one, direct exposure to leadership, and a clear growth path into Revenue Operations leadership. Our hybrid or remote working model in London allows for flexibility while you engage with cutting-edge AI tools and contribute to meaningful operational improvements.
StudySmarter Expert Advice🤫
We think this is how you could land Ai Operations and Automation Specialist in City of London
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like InfobelPRO!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Ai Operations and Automation Specialist position at InfobelPRO, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when InfobelPRO is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Ai Operations and Automation Specialist role at InfobelPRO!
We think you need these skills to ace Ai Operations and Automation Specialist in City of London
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to InfobelPRO and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at InfobelPRO
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to InfobelPRO.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at InfobelPRO, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
