At a Glance
- Tasks: Drive sales by connecting with customers and showcasing innovative software solutions.
- Company: Join a supportive and growing tech company with a family-like culture.
- Benefits: Enjoy uncapped commission, bonuses, and generous annual leave.
- Other info: Great career growth opportunities and extensive training provided.
- Why this job: Be part of an exciting team making a real impact in education and corporate sectors.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for an exciting Internal Account Manager’s role within a fast-paced working environment, offering uncapped commission and attractive OTE? If so, this is a fantastic opportunity to join a very supportive and rewarding organisation at an exciting time of growth across the business. Working from our office in central Harrow you will be offering innovative software solutions to Higher Education and Public Libraries in the UK, USA as well as selected areas of Europe.
You will be responsible for the full sales cycle from researching sales opportunities, cold calling, organising software trials, demonstrating (online) and consulting, and issuing quotes to ultimately closing the sale. You will also be given a customer base which you will need to account manage, cross-sell and upsell to. Thorough product training will be provided, backed up by comprehensive presales and technical support.
The Portfolio:
- MyPC and MyPC Cloud – leading web-based computer reservation solution.
- R&R – web-based resource booking solution.
- PaperCut MF – feature-rich solution for print management.
- LanSchool - classroom management solutions.
- Faronics Solutions – workstation protection and restore solutions.
- Securly - cloud-based web filtering & safeguarding solution.
Job Responsibilities:
- Contacting potential customers in the education and corporate sectors.
- Sending quotes to interested potential customers via our CRM system.
- Achieving high activity targets (60 phone calls minimum per day and 20 demonstrations per month).
- Generating at least £13,500 of gross profit per month.
- Working a minimum of 1 day per week to cover U.S. hours after completing the training/probation period.
- Researching new marketing avenues for small ticket items.
- Dealing with incoming enquiries from calls/e-mails/leads and trial downloads.
- Representing iTS at exhibitions and trade fairs.
- Maintaining a positive attitude and approaching this opportunity as one's own business enterprise.
- Accurately maintaining customer data on our CRM system.
Desired Skills & Experience:
- Minimum of two years’ experience in internal account management.
- Highly developed outbound sales skills.
- Impeccable spoken and written English communication skills.
- Experience in cold calling, appointment making, demonstrating, and arranging trials.
- Advanced computer proficiency (including MS Office and CRM software).
- Self-starter, ambitious and competitive.
- Skilled in consultative selling techniques.
- Active team player and multitasker.
- Good organisational skills and ability to work independently.
- Ability to handle multiple customer inquiries.
- Patience and ability to stay calm under pressure.
- Ability to work effectively across multiple departments in a deadline-driven environment.
- Proof of recent sales achievements and a stable career record.
In return we offer:
- Competitive salary (depending on experience).
- Uncapped commission.
- Annual bonus (if sales target met).
- 20 days annual leave (gradually increasing to 30 days after completing 2 full years at iTS).
- Access to company contributory pension scheme after successful completion of the probation period.
- Access to company life policy scheme while employed with iTS after successfully passing probation.
- Extensive support and training.
- Superb promotion and career development prospects.
- Potential to proceed to field sales and other opportunities within iTS.
About the iTS Group:
iTS is an independently run company established in 1988 with its headquarters in Harrow, London. We have operations throughout Europe and North America with customers across five continents. iTS provides support in most European languages and is both ISO 9001:2015 and ISO/IEC 27001-2013 accredited.
Company Values and Culture:
- Customer Focused - supporting our customers to the highest possible standard.
- Flexible & Loyal - investing in long-term relationships.
- An International Team with a Family Spirit - providing a great place to work.
iTS is looking for a hands-on experienced Internal Account Manager who has a 'can-do' attitude and wants to grow within the company and be successful.
Internal Account Manager employer: Info Technology Supply
Join iTS Group as an Internal Account Manager and experience a dynamic work environment in central Harrow, where your contributions are valued and rewarded. With competitive salaries, uncapped commission, and extensive training, we prioritise employee growth and career development, fostering a supportive culture that encourages teamwork and innovation. Our commitment to customer satisfaction and flexible working arrangements ensures that you can thrive both personally and professionally while making a meaningful impact in the Higher Education and Public Library sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Whether it's cold calling or demonstrating software, rehearse what you want to say. The more confident you are, the better you'll connect with potential customers.
✨Tip Number 3
Network like a pro! Attend industry events and connect with people on LinkedIn. Building relationships can lead to referrals and opportunities that might not be advertised.
✨Tip Number 4
Don't forget to follow up! After meetings or demos, send a quick thank-you email. It keeps you on their radar and shows your commitment to providing excellent service.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Account Manager role. Highlight your relevant experience in account management and sales, and don’t forget to showcase your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about this role and how your skills align with what we’re looking for. Be genuine and let your personality come through – we love a bit of character!
Showcase Your Achievements:When detailing your past experiences, focus on your achievements. Use numbers and specific examples to demonstrate how you've met or exceeded targets in previous roles. This will help us see your potential impact at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Info Technology Supply
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the software solutions you'll be selling. Familiarise yourself with MyPC, PaperCut, and other products in the portfolio. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might need to demonstrate how you'd handle a sales call or a product demo. Practise these scenarios with a friend or family member to refine your approach and build your confidence.
✨Showcase Your Sales Achievements
Be ready to discuss your past sales experiences and achievements. Bring specific examples of how you've met or exceeded targets in previous roles. This will highlight your capability and ambition, which are key traits for an Internal Account Manager.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the organisation. This shows that you're not just interested in the job, but also in how you can contribute to the company's success and grow alongside it.
