At a Glance
- Tasks: Drive sales by connecting with customers and showcasing innovative software solutions.
- Company: Join a supportive and growing tech company in Harrow, UK.
- Benefits: Enjoy uncapped commission, competitive salary, and extensive training.
- Other info: Great career growth opportunities and a friendly, collaborative work culture.
- Why this job: Be part of a dynamic team making a real impact in education and corporate sectors.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking for an exciting Internal Account Manager’s role within a fast-paced working environment, offering uncapped commission and attractive OTE? If so, this is a fantastic opportunity to join a very supportive and rewarding organisation at an exciting time of growth across the business. Working from our office in central Harrow you will be offering innovative software solutions to Higher Education and Public Libraries in the UK, USA as well as selected areas of Europe.
You will be responsible for the full sales cycle from researching sales opportunities, cold calling, organising software trials, demonstrating (online) and consulting and issuing quotes to ultimately closing the sale. You will also be given a customer base which you will need to account manage, cross sell and upsell to. Thorough product training will be provided, backed up by comprehensive presales and technical support.
The Portfolio
- MyPC and MyPC Cloud – the leading web‑based computer reservation solution.
- R&R – a web‑based resource booking solution.
- PaperCut MF – a feature‑rich solution that allows customers to control, track and reduce unnecessary printing.
- LanSchool – simple, reliable classroom management solutions.
- Faronics Solutions – workstation protection, reboot and restore solutions.
- Securly – Cloud‑Based Web Filtering & Safeguarding solution.
Job Responsibilities
- Contact potential customers in the education and corporate sectors, investigate their needs for our software products, ascertain their available budget and persuade them to download and try our software.
- Send quotes to interested potential customers via our CRM system.
- Achieve high activity targets (60 phone calls minimum per day) and 20 demonstrations per month.
- Generate at least £13,500 of gross profit per month.
- Sell the product portfolio listed and any other iTS products as requested.
- Work a minimum of 1 day per week to cover U.S. hours (N. America) from 12.30pm to 8.30pm or 1.00pm to 9.00pm with a half an hour break.
- Demonstrate and consult our product portfolio.
- Research new marketing avenues for small ticket items.
- Deal with incoming enquiries from calls/e-mails/leads and trial downloads.
- Represent iTS at exhibitions and trade fairs – this may entail travel, nights away from home and weekends.
- Act as key contact within iTS for liaising with suppliers.
- Maintain a positive attitude and approach this opportunity as one’s "own business enterprise".
- Accurately maintain customer data on our CRM system.
Desired Skills & Experience
- Have experienced internal account management skills with a minimum of two years’ experience.
- Have highly developed outbound sales skills.
- Have impeccable spoken and written English communication skills.
- Be experienced in cold calling, appointment making, demonstrating and arranging trials.
- Offer advanced computer proficiency (incl. MS Office and CRM software).
- Be a self‑starter, ambitious and competitive.
- Be skilled in consultative selling techniques, promoting products & services including demonstrating software solutions.
- Be an active team player and multitasker who can quickly adjust priorities.
- Have good organisational skills and ability to work independently.
- Have the ability to multitask and handle multiple customer inquiries.
- Be patient and have the ability to stay calm under pressure.
- Have the ability to work effectively across multiple departments in a deadline‑driven environment.
- Provide proof of recent sales achievements and a stable career record.
In Return We Offer
- Competitive salary (depending on experience).
- Uncapped commission.
- 20 days annual leave (gradually increasing to 30 days after completing 2 full years at iTS).
- Access to company contributory pension scheme after successful completion of the probation period.
- Access to company life policy scheme while you are in employment with iTS after successfully passing probation.
- Extensive support and training.
- Superb promotion and career development prospects.
- Potential to proceed to field sales as well as many other opportunities within iTS.
About the iTS Group
iTS is an independently run company established in 1988 with its headquarters in Harrow, London in the United Kingdom. We have operations throughout Europe and North America with customers across five continents. iTS provides support in most European languages including English, French, Spanish, Catalan, German, Polish, Dutch, Serbian, Croatian and Turkish. iTS is both ISO 9001:2015 and ISO/IEC 27001-2013 accredited and highly recognised in our Quality Management Systems and Information Security Management Systems.
Company Values and Culture
- Customer Focused: iTS respects that our company’s future is built on supporting our customers to the highest possible standard.
- Flexible & Loyal: The time, energy and money invested in supporting our customers, developing our products and serving the company is undertaken with long‑term relationships in mind.
- An International Team with a Family Spirit: We aim to provide a great place to work, where people feel valued and appreciated.
iTS is looking for a hands‑on experienced Internal Account Manager who has a 'can‑do' attitude and wants to grow within the company and be successful.
Internal Account Manager employer: Info Technology Supply Ltd
Join iTS Group as an Internal Account Manager in the vibrant heart of Harrow, where you'll thrive in a supportive and dynamic environment that champions employee growth and innovation. With competitive salaries, uncapped commission, and extensive training, we empower our team to excel while fostering a culture of collaboration and recognition. Experience the unique advantage of working for a globally respected company that values customer focus and loyalty, all while enjoying the benefits of a flexible work-life balance.
Contact Details:
Info Technology Supply Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll need to be confident when cold calling and demonstrating products. Role-play with a friend or in front of a mirror to nail your delivery and sound natural.
✨Tip Number 3
Network like a pro! Attend industry events or webinars where you can meet potential clients and other professionals. Building relationships can lead to valuable opportunities down the line.
✨Tip Number 4
Don’t forget to follow up! After meetings or demos, send a quick thank-you email and check in on their thoughts. It shows you're proactive and keeps you top of mind for future decisions.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Account Manager role. Highlight your relevant experience in account management and sales, and don’t forget to showcase any achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for software solutions and how your skills align with what we’re looking for at StudySmarter.
Show Off Your Communication Skills:Since impeccable communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and free of errors. This is your first impression, so let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Info Technology Supply Ltd
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the software solutions you'll be selling. Familiarise yourself with MyPC, PaperCut, and other products in the portfolio. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might need to demonstrate how you'd handle a sales call or a product demo. Practise these scenarios with a friend or family member to refine your approach and build your confidence.
✨Showcase Your Sales Achievements
Be ready to discuss your past sales successes in detail. Bring specific examples of how you've met or exceeded targets, and be prepared to explain the strategies you used. This will highlight your experience and ability to drive results.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.
