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- Tasks: Manage accounts, drive sales, and showcase innovative software solutions to clients.
- Company: Join a supportive and growing tech company with a family-like culture.
- Benefits: Enjoy uncapped commission, annual bonuses, and extensive training opportunities.
- Why this job: Be part of an exciting team making a real impact in education and corporate sectors.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: Dynamic work environment with excellent career progression and international exposure.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for an exciting role within a fast-paced working environment, offering uncapped commission and attractive OTE? If so, this is a fantastic opportunity to join a very supportive and rewarding organisation at an exciting time of growth across the business. Working from our office in central Harrow, you will be offering innovative software solutions to Higher Education and Public Libraries in the UK, USA, as well as selected areas of Europe.
You will be responsible for the full sales cycle from researching sales opportunities, cold calling, organising software trials, demonstrating (online), consulting, and issuing quotes to ultimately closing the sale. You will also be given a customer base which you will need to account manage, cross-sell, and upsell to. Thorough product training will be provided, backed up by comprehensive presales and technical support.
The Portfolio:
- MyPC and MyPC Cloud – leading web-based computer reservation solution.
- R&R – web-based resource booking solution.
- PaperCut MF – feature-rich solution for print management.
- LanSchool – reliable classroom management solutions.
- Faronics Solutions – workstation protection and restore solutions.
- Securly - Cloud-Based Web Filtering & Safeguarding solution.
Job Responsibilities:
- Contacting potential customers in the education and corporate sectors.
- Sending quotes to interested potential customers via our CRM system.
- Achieving high activity targets (60 phone calls minimum per day and 20 demonstrations per month).
- Generating at least £13,500 of gross profit per month.
- Working a minimum of 1 day per week to cover U.S. hours after completing the training/probation period.
- Demonstrating and consulting our product portfolio.
- Researching new marketing avenues for Small Ticket Items.
- Dealing with incoming enquiries from calls/e-mails/leads and trial downloads.
- Representing iTS at exhibitions and trade fairs.
- Maintaining a positive attitude and approaching this opportunity as one’s own business enterprise.
- Accurately maintaining customer data on our CRM system.
Desired Skills & Experience:
- Minimum of two years’ experience in internal account management.
- Highly developed outbound sales skills.
- Impeccable spoken and written English communication skills.
- Experience in cold calling, appointment making, demonstrating, and arranging trials.
- Advanced computer proficiency (including MS Office and CRM software).
- Self-starter, ambitious, and competitive.
- Skilled in consultative selling techniques.
- Active team player and multitasker.
- Good organisational skills and ability to work independently.
- Ability to handle multiple customer inquiries.
- Patience and ability to stay calm under pressure.
- Ability to work effectively across multiple departments in a deadline-driven environment.
- Proof of recent sales achievements and a stable career record.
In return we offer:
- Competitive salary (depending on experience).
- Uncapped commission.
- Annual bonus (if sales target met).
- 20 days annual leave (gradually increasing to 30 days after completing 2 full years).
- Access to company contributory pension scheme after successful completion of the probation period.
- Extensive support and training.
- Superb promotion and career development prospects.
- Potential to proceed to field sales and other opportunities within iTS.
About the iTS Group:
iTS is an independently run company established in 1988 with its headquarters in Harrow, London. We have operations throughout Europe and North America with customers across five continents. iTS provides support in most European languages and is both ISO 9001:2015 and ISO/IEC accredited.
Company Values and Culture:
- Customer Focused: Supporting our customers to the highest possible standard.
- Flexible & Loyal: Investing in long-term relationships.
- An International Team with a Family Spirit: Providing a great place to work where people feel valued.
iTS is looking for a hands-on experienced Internal Account Manager who has a 'can-do' attitude and wants to grow within the company.
Internal Account Manager employer: Info Technology Supply Ltd
Contact Detail:
Info Technology Supply Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Get to know the company inside out! Research iTS and its products like MyPC and PaperCut. This way, when you chat with potential customers, you can speak their language and show them how our solutions can solve their problems.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are with your sales approach, the better you'll perform during those crucial cold calls and demos.
✨Tip Number 3
Network like a pro! Attend industry events and connect with people on LinkedIn. Building relationships can lead to warm leads and referrals, which are gold in sales.
✨Tip Number 4
Don’t forget to follow up! After your initial contact or demo, send a quick email to thank them for their time and remind them of the benefits of our software. Persistence pays off!
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Account Manager role. Highlight your relevant experience in account management and sales, and don’t forget to showcase any achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at iTS. Mention specific products or experiences that relate to the role and show us your enthusiasm for joining our company.
Show Off Your Communication Skills: Since this role requires impeccable spoken and written English, make sure your application is free from typos and errors. Use clear and concise language to convey your points effectively, just like you would when communicating with potential customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Info Technology Supply Ltd
✨Know Your Products Inside Out
Before the interview, make sure you thoroughly understand the software solutions you'll be selling. Familiarise yourself with MyPC, PaperCut, and other products in the portfolio. This knowledge will help you answer questions confidently and demonstrate your ability to consult effectively.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might have to demonstrate a sales call or a product demo. Practise these scenarios with a friend or colleague to refine your approach and get comfortable with the sales techniques required for the role.
✨Showcase Your Sales Achievements
Be ready to discuss your past sales successes in detail. Prepare specific examples of how you've met or exceeded targets, handled objections, and closed deals. This will illustrate your experience and capability as an Internal Account Manager.
✨Emphasise Your Team Spirit
Since the company values teamwork, highlight your ability to collaborate with others. Share examples of how you've worked effectively within a team to achieve common goals, and express your enthusiasm for contributing to a supportive work environment.
