Operations Manager in Lee-on-the-Solent

Operations Manager

Key Roles & Responsibilities:

Administration & Operations Management:Overseeing daily administrative functions at site offices, managing facilities, utilities, and general workflows.

• Documentation & Record Keeping:Maintaining and organizing all project-related documents, including contracts, permits, licenses, vendor files, reports, and drawings.
• Compliance & Licensing:Managing applications, renewals, and compliance matters with relevant authorities (e.g., MOM, BCA, SCDF), including certifications like ISO and safety standards.
• Procurement & Financial Support:Supervising site procurement, managing petty cash, tracking project costs, checking invoices, processing purchase orders, and assisting with budget reports and cost control.
• Human Resources Support:Assisting with recruitment, onboarding, staff deployment, payroll administration, attendance tracking, and managing employee records and welfare.
• Coordination & Communication:Acting as a primary liaison between site teams, head office, clients, vendors, and subcontractors, and preparing meeting minutes.
• Process Improvement:Analyzing existing processes and developing more effective or efficient administrative strategies and systems.

Requirement

• Possess at least a Bachlor Level Degree in any Field
• Minimum 3 years of relevant experience in a managerial role, preferably in retail property or mall operations management
• Experience in Property/Facilities Management, and MCST Management will be an added advantage
• Good knowledge of building systems (ie. electrical, ACMV, mechanical). Familiarity with statutory and regulatory requirements, including authority submissions. NEA Environmental Control Office certification is preferred
• Excellent leadership, communication and interpersonal skills
• Strong organizational and problem-solving abilities
• Proactive and service-oriented with a customer-first mindset
• Proficiency in Microsoft Office Suite
• Ability to manage multiple priorities, meet deadlines and perform effectively under pressure

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