Volunteer Creator Relations, Campaign & Collaborator Manager (Remote)

Location: Remote - East of England, UK based

Commitment: Approximately 20 hours per week

About Us

Influential Stars is a purpose-driven platform connecting creators, supporters and causes through exclusive experiences, sponsored events and fundraising campaigns.

We believe anyone with a BIG heart can use their influence, networks and community to make a positive difference.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years supporting charitable causes.

The platform was created from a simple belief: when influence, connection and community come together, they can create meaningful impact.

Role and Purpose

We are looking for a friendly, organised and proactive individual to support our Creators throughout their entire journey with Influential Stars.

As our Volunteer Creator Relations & Campaign Manager, you will help manage communication with Creators from their initial invitation and registration through to preparing, launching and completing their campaign.

You will build positive relationships with Creators, interact with them on social media and ensure they receive the right guidance, encouragement and resources at every stage.

This role would be ideal for someone interested in creator relations, influencer marketing, digital communications, campaign coordination, fundraising or community engagement.

The role will also include onboarding newly registered Collaborators. This involves updating their personalised Canva referral poster and actioning their scheduled welcome and follow-up emails. Full training and templates will be provided.

Key Responsibilities

• Send approved email invitations to prospective Creators.
• Follow up with Creators who have expressed an interest in joining Influential Stars.
• Respond to general Creator enquiries and direct more complex questions to the appropriate team member.
• Welcome newly registered Creators and explain the next steps in their journey.
• Onboard newly registered Collaborators using the approved onboarding process.
• Update each Collaborator’s personalised referral poster using an existing Canva template.
• Action and schedule the appropriate Creator and Collaborator emails at each stage of their journey.
• Ensure new Collaborators receive their referral information, personalised poster and relevant support resources.
• Keep Creator and Collaborator records and email tasks updated within our CRM system.
• Ensure Creators receive the relevant guides, campaign information, templates and support resources.
• Build and maintain positive relationships with Creators through email and social media.
• Engage with Creators’ content on LinkedIn, Instagram, Facebook, TikTok and other relevant platforms.
• Support Creators as they choose their campaign type, cause and experience where applicable.
• Maintain regular contact with Creators while their campaign is being prepared and is live.
• Send scheduled campaign emails, reminders, check-ins and promotional suggestions using approved templates.
• Encourage Creators to share campaign updates, engage with their chosen cause and complete their FIT List nomination.
• Work with the wider Influential Stars team to help promote live Creator campaigns.
• Monitor Creator progress and flag any concerns, unanswered communications or support needs.
• Keep accurate and up-to-date records within our CRM system.
• Follow up with Creators when their campaign ends, thank them for their involvement and share any relevant next steps.
• Encourage Creators to remain part of the Influential Stars community as Collaborators or return for future campaigns.
• Contribute ideas to improve the Creator experience, communication and engagement.

Skills and Experience Required

• Excellent written communication and relationship-building skills.
• A warm, professional and encouraging communication style.
• Confidence communicating with people through email and social media.
• Strong organisational skills and attention to detail.
• Ability to manage follow-ups and keep accurate records.
• Comfortable following communication templates and agreed processes.
• Reliable, self-motivated and able to work independently.
• Passion for helping others and creating positive social impact.
• Respect for confidentiality and sensitive personal information.
• Interest in digital marketing, influencer marketing, communications, PR, business, fundraising or events.
• Experience engaging with creators, influencers, customers or community members.
• Experience using social media for outreach, engagement or promotion.
• Familiarity with CRM systems or email campaign processes.
• An interest in charities, personal causes and social-impact initiatives.
• Familiarity with Canva.
• Full guidance and training will be provided, so enthusiasm, reliability and a genuine interest in people are more important than formal experience.

Working Arrangement

• Fully remote volunteer position for someone based in the South East of the UK.
• Approximately 20 flexible hours per week.
• Hours should be spread across the week to ensure Creator and Collaborator communications are managed consistently.
• Occasional in-person meetings or working sessions may be available by mutual agreement.
• Ongoing guidance, templates and support from the Influential Stars team.

Why Volunteer with Us?

• Gain hands‑on experience in creator relations, campaign coordination and digital communications.
• Develop valuable email marketing, social media engagement and CRM skills.
• Build experience supporting campaigns from initial outreach through to completion.
• Strengthen your CV and LinkedIn profile.
• Develop professional communication and relationship‑management skills.
• Join a growing, mission‑driven organisation.
• Help people use their influence to raise funds and awareness for meaningful causes.

Volunteer Benefits & Rewards

• This is currently a volunteer role, offering valuable experience and the opportunity to be part of Influential Stars as the platform grows.
• As a registered Collaborator, you may also be eligible for the following rewards:
• A £25 referral reward when a Collaborator you introduce goes on to refer a Creator who successfully completes their first qualifying campaign.
• A 5% Collaborator Thank You from Influential Stars' platform share when a Creator you personally introduce successfully completes their first qualifying entry‑based campaign.
• These payments are provided by Influential Stars and never reduce the guaranteed amount donated to the charity or personal cause.