Localisation QA Project Manager

SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly.

At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Here we have a hardworking bunch of people spanning Tech, Sales, Marketing, Finance, QA and more. Together, we drive the continued success and evolution of our Western business through living our company values of being product focused, embracing true partnerships and always having fun so that we can strive to come together as One SEGA.

Location: SEGA Europe, Chiswick Business Park, London

Role Summary

The Localisation QA Project Manager is responsible for delivering localisation QA testing on assigned projects, overseeing all phases of test to ensure timely, accurate, and high-quality outcomes. Acting as the primary point of contact for localisation testing, the role coordinates internal teams and external vendors to maintain clear communication and efficient workflows. The LQA Project Manager ensures that titles in test meet SEGA’s quality standards and platform requirements, while proactively identifying risks, resolving issues, and driving continuous improvement.

Key Responsibilities

• Manage the Linguistic QA process for the assigned titles;
• Support management with project financial assets, including POs, providing quotes, monitoring and tracking monthly costs, project amendments etc.;
• Create and update test plans, test cases and checklists. Coordinate test execution and ensure the required level of test coverage is attained in each test phase;
• Bug and text database management. Ensure defect quality meets the required standard and ensure accurate documentation of the stats and coverage;
• Identify and resolve critical project and product risks, escalating to the Head of LQA as necessary;
• Monitoring test-team output. Produce reports on the status of the project, alongside progress, risk and bug trackers to key stakeholders;
• Plan and deliver Localisation Compliance checks ensuring that the assigned title is free from compliance issues;
• Assist the Localisation Project Manager in the management of Voice Over / Audio related tasks, including Casting and Voice Over files checks, prior to implementation;
• Support the Localisation Project Managers with ad-hoc localisation tasks as required;
• Complete post-mortem reports for released projects, identifying challenges and proposing solutions to improve quality and efficiency;
• Sharing knowledge and experience with new members to create more efficient workflows and upskilling opportunities;
• Work closely with the Studios. Understanding their development plans and needs to ensure effective test execution and support;
• Support the deployment of testing and localisation tools, including AI prompt writing support.

Knowledge, Skills And Experience

• 3+ years of experience in localisation, QA or project management;
• Fluency in English; plus additional languages;
• Experience with multimedia or game localisation;
• Experience with localisation tools and platforms (e.g. memoQ, TestRail, JIRA), and familiarity with AI-driven Localisation and LQA solutions;
• Strong understanding of localisation QA methodologies, compliance standards, and platform requirements;
• Excellent Project Management skills: ability to organise, delegate and prioritise tasks in a timely manner;
• Experience of tracking budgets, schedules and data effectively and accurately;
• Experienced and enthusiastic team leader, capable of motivating, inspiring and getting the best out of the team they lead;
• Clear, concise and professional communicator. Able to summarise key facts in written reports;
• Good knowledge of first party Standards;
• Passion for SEGA’s IPs and commitment to delivering world-class localisation quality;
• Adaptability and desire to improve processes and personal development.

Working The SEGA Way

We believe that making the best games relies on having the best people, so we make sure that we look after ours… For our gaming buffs, you can get involved in our lunchtime get gaming sessions in our games lounge and Club SEGA, regular gaming tournaments and free SEGA games on Steam; If you're more of a foodie, you can take advantage of fresh fruit and cereal every single day; Fitness fanatics will love our discounted gym membership, ride to work scheme, workout area and bootcamps in the business park. You can find your zen with weekly yoga classes as well as in-house massage therapy; You'll have access to a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme; We offer competitive salaries and a fantastic bonus scheme so that you can stay motivated and focused on making SEGA the best it can be; We hold regular lunch & learn sessions, company updates at incredible venues in central London and Christmas parties that you’ll want to brag to your mates about! What’s not to love? We pride ourselves on having flexible working hours to ensure that you have a life outside of the office; We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!