At a Glance
- Tasks: Design and build the operational systems for affiliate and social commerce.
- Company: Join a fast-growing influencer marketing company with a focus on diversity and inclusion.
- Benefits: Enjoy private healthcare, flexible working, and 25 days annual leave.
- Other info: Collaborate with a diverse team and grow your career in an innovative space.
- Why this job: Make a real impact by driving revenue for leading brands in a dynamic environment.
- Qualifications: 3+ years in affiliate or social commerce operations with strong technical skills.
The predicted salary is between 50000 - 65000 € per year.
Reporting of the role: This role reports to Director, Commerce.
Overview of the job: We are looking for an Affiliate Operations Manager to own the infrastructure layer of our affiliate and social commerce capability. Sitting within the Commerce team and reporting directly to the Director of Commerce, this is a strategic individual contributor role responsible for designing, building, and scaling the operational foundations that power our clients' affiliate programmes. You will work closely with dedicated teammates across our Commerce team, including functions focused on community and partner relationships, and full-funnel performance and growth, ensuring each discipline is tightly integrated without overlap. While your colleagues own their respective domains, you own the platform infrastructure, technical configuration, and operational systems that make it all run.
3 best things about the job:
- Architect the infrastructure behind a new Commerce division. This isn't a maintenance role – you'll design and build the operational systems, platform configurations, and affiliate frameworks that power Influencer's standalone Commerce P&L from the ground up.
- Own the full stack of modern affiliate commerce from traditional affiliate networks to TikTok Shop, YouTube Shopping, and Meta Commerce, you'll sit at the center of a fully integrated, creator-led performance ecosystem – operating across every major platform where commerce is happening right now.
- Drive real revenue impact for the world's leading brands. You'll build and manage the technical and operational infrastructure behind enterprise-scale affiliate programmes, ensuring creator-led commerce runs seamlessly, efficiently, and at scale for some of the most recognized brands globally.
Measures of success - in the first few months, you will have:
- Embedded into the EMEA Commerce team and built strong working relationships across Client Services, Strategy, Growth, Finance and Performance.
- Developed a clear understanding of Influencer's Commerce & Affiliate framework, creator tiers, and cross-platform commerce ecosystem (affiliate networks, TikTok Shop, YouTube Shopping, Meta Commerce).
- Gained hands‑on familiarity with our core platforms and tools including Impact, CJ, Rakuten, TikTok Shop, YouTube Shopping, Meta Commerce and internal reporting systems.
- Completed a structured audit of at least one active affiliate or commerce programme to understand current setup, tracking, and operational workflows.
- Supported the activation or optimization of a live programme, contributing directly to a seamless client‑facing execution.
- Built confidence in how Influencer's Commerce engine operations and how your role underpins enterprise-level delivery.
Roles & responsibilities:
- Own the operational management of affiliate and social commerce platforms including Impact, CJ, Rakuten, Awin, TikTok Shop, YouTube Shopping, and Meta Commerce.
- Lead merchant onboarding, product feed integrations, tracking setup, and backend configuration across all commerce environments.
- Design and maintain scalable infrastructure across affiliate networks and platform-native commerce environments, ensuring clean and consistent programme architecture.
- Ensure accurate tracking, attribution, and commission implementation – proactively identifying and resolving discrepancies before they affect client outcomes.
- Own commission structures, offer configurations, and incentive mechanics, collaborating with Strategy to translate commercial intent into precise platform execution.
- Support the seamless activation of newly sold commerce programmes, converting commercial scope into scalable, well‑documented technical setups.
- Build and maintain strong working relationships with affiliate networks and platform representatives to troubleshoot issues, surface efficiencies, and stay ahead of platform developments.
- Partner cross-functionally with Client Services, Performance, Growth and Finance to protect margin, ensure reporting accuracy, and support enterprise delivery.
- Lead the development and ongoing evolution of operational playbooks, templates, and documentation that scale our affiliate engine across clients and programmes.
- Serve as the internal authority on affiliate platform capability – advising on new integrations, tooling decisions, and infrastructure best practice.
What you will need:
- 3+ years of experience in affiliate, ecommerce, performance marketing, or social commerce operations.
- Hands‑on experience managing affiliate networks such as Impact, CJ, Rakuten, Awin, or similar.
- Direct exposure to platform-native commerce environments (e.g. TikTok Shop, YouTube Shopping, Meta Commerce), preferably including merchant setup or backend operations.
- Strong understanding of tracking, attribution, pixel implementation, and commission structures.
- Experience working within DTC brands, affiliate agencies, social commerce teams, or platform-side commerce operations.
- A systems mindset — able to design scalable infrastructure and repeatable workflows rather than operating tactically.
- Confidence operating as a senior individual contributor: owning your domain, making decisions, and delivering without requiring constant direction.
- High attention to detail, strong problem‑solving skills, and the ability to troubleshoot technical issues across multiple platforms simultaneously.
- Strong communication skills with the ability to translate complex technical setups into clear language for non‑technical stakeholders.
A few of our core benefits:
- Private Healthcare & Pension - Full medical coverage and pension scheme.
- 25 Days Annual Leave - Plus public holidays, end‑of‑year closure, and your birthday off.
- Hybrid & Flexible Working - Work from home 2 days/week with flexible hours (core hours 10am‑4pm), plus work from anywhere up to 4 weeks per year.
- Enhanced Parental Leave - 12 weeks full pay for Maternity Leave and 4 weeks full pay for Paternity Leave.
- Learning & Development - Dedicated resources for career growth plus Employee Assistance Programme for wellbeing support.
At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work every day, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
Affiliate Operations Manager in London employer: Influencer Ltd
At Influencer, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As an Affiliate Operations Manager, you'll have the unique opportunity to architect the operational foundations of our innovative Commerce division while enjoying benefits like private healthcare, flexible working arrangements, and dedicated resources for career growth. Join us in a collaborative environment where your contributions directly impact the success of leading global brands and where diversity and inclusion are at the heart of our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Affiliate Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Affiliate Operations Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with affiliate networks and social commerce platforms. When you get the chance to chat with potential employers, let them see what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on articulating your experience with tracking, attribution, and commission structures clearly. This will help you feel more confident when it’s time to shine.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your relevant experience and how you can contribute to our Commerce team. Let’s build something amazing together!
We think you need these skills to ace Affiliate Operations Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Affiliate Operations Manager role. Highlight your experience with affiliate networks and social commerce platforms, as this will show us you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that relate to operational management and technical configurations. We want to see how you’ve made an impact in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Influencer Ltd
✨Know Your Platforms
Familiarise yourself with the affiliate networks and social commerce platforms mentioned in the job description, like Impact, CJ, and TikTok Shop. Being able to discuss your hands-on experience with these tools will show that you’re ready to hit the ground running.
✨Showcase Your Systems Mindset
Prepare examples of how you've designed scalable infrastructure or repeatable workflows in previous roles. This will demonstrate your ability to think strategically and manage complex operations effectively.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You’ll need to translate complex setups for non-technical stakeholders, so being able to communicate clearly is key. Consider role-playing with a friend to refine your approach.
✨Build Relationships
Think about how you can establish strong working relationships with cross-functional teams. Be ready to discuss past experiences where collaboration led to successful outcomes, as this role requires working closely with various departments.
