Senior Revenue Operations Manager UK (Remote) in Newcastle upon Tyne

Inflo is a fast-paced, agile, and rapidly scaling technology company. Founded in 2015, we have established Inflo as an innovative and impactful tech business, securing a global customer base of high-profile accounting firms and networks. We are passionate about the accounting profession we serve and focus on driving long-term success, both in our business and those we work with. This has resulted in Inflo’s SaaS platform winning multiple awards, including International Accounting Bulletin’s Accountancy Software of the Year twice, the Queens Award for Innovation and the Boomer Technology & Innovation Visionary award.

THE CULTURE

Inflo was established by former auditors who were motivated to transform their field and liberate auditors from monotonous, repetitive tasks. Our team, a collective of enthusiastic, diverse individuals, operates out of three global locations: the US, the UK, and Australia. Each day, our team significantly contributes to both our business and the evolution of the audit industry. We maintain an optimal balance, embracing the agility and collaborative spirit of a start-up, unencumbered by rigid corporate structures, yet with the stability, resources, and professionalism of an established, international company.

Our core values are the essence of our operations:

• Science – We experiment and make decisions based on data over intuition.
• Ownership – We empower our people and embrace accountability.
• Openness – We share, challenge and embrace feedback, learning from our successes and failures.
• Agility – We have a bias for action and iteratively solve problems.

Role Overview

The Revenue Operations (Rev Ops) Senior Manager role serves as a strategic bridge between Marketing, Audit Adoption, Audit Implementation Services and Customer Success teams, ensuring alignment and efficiency across the entire revenue generation process. This position is responsible for streamlining operations, optimising workflows, and leveraging data-driven insights that support business growth and profitability. By identifying and removing bottlenecks, improving forecasting accuracy, and fostering cross-functional collaboration, the Senior Rev Ops Manager plays a pivotal part in driving sustainable and scalable revenue and enabling Inflo to achieve its commercial objectives.

Responsibilities

• Leading the optimisation and integration of processes across Marketing, Audit Adoption, Audit Implementation Services, and Customer Success.
• Identifying process bottlenecks, recommending and executing solutions, and monitoring performance against key commercial objectives.
• Managing the tech stack to enhance revenue operations, ensuring systems are scalable and adaptable to evolving business needs, including identifying and implementing new tools as well as optimising existing tools.
• Championing the exploration, selection, and implementation of new AI tools to support and enhance the Commercial teams, including evaluating AI use cases and driving adoption across relevant teams.
• Implementing robust forecasting and reporting systems and ensuring data-driven decision-making.
• Working collaboratively across departments, including direct engagement with leadership, ensuring the alignment of objectives, sharing of best practices, and fostering a culture of cross-functional partnership.
• Using several platforms day-to-day (such as HubSpot, Gong, and Arrows), alongside the Microsoft 365 suite.

Required/desired skills & qualifications

• Proven expertise in revenue operations within a SaaS environment, combining strategic vision with hands-on execution.
• Strong analytical and problem-solving skills, adept at interpreting data and critical thinking.
• Comfortable taking full ownership of responsibilities and outcomes, proactively addressing issues, following through on commitments, and ensuring high-quality results.
• Skilled in stakeholder management, acting as a key liaison to align objectives and facilitate problem-solving.
• Highly organised and proactive with excellent attention to detail.
• Excellent communication skills, both written and verbal, ensuring transparent and effective information flow across departments.
• Open to feedback and committed to continuous improvement.
• Proficient in platforms such as HubSpot, Gong, Arrows, Consensus, and Microsoft 365 suite.

Core values in action

• Science – Leverages data and applies evidence-based decision making to optimise operational processes.
• Ownership – Demonstrates accountability for results by proactively addressing challenges and ensuring commitments are honoured.
• Agility – Responds quickly and effectively to changing business needs, adapting priorities and processes as required.

Success within the first 12 months

Success will be reflected in improved outcomes, a cohesive and collaborative working environment, and a reputation for reliability and impact within Inflo. This includes establishing smooth, optimised processes across the Commercial teams, driving measurable commercial impact. It also involves strengthening adoption and ROI of the tech stack, particularly Gong, HubSpot, and emerging AI tools, while reducing operational friction and elevating team effectiveness. Success requires building strong, trust-based relationships across the Commercial teams and Leadership to position RevOps as a strategic partner.

The Offer

• 7% Employer pension contributions providing you are a member of the scheme.
• 25 days holiday + UK bank holidays, with an additional 0.5 days for every year of service.
• 4x Salary life assurance.
• Private medical insurance with Bupa.
• Medical cash back scheme (for optical, dental etc).
• Flexible working environment – work whenever and wherever that suits you.
• Employee Referral scheme bonus of £1,000.
• Financial support to enhance your home working environment.
• Opportunity to work from home as a fully remote role within the UK.
• Opportunity to meet Quarterly in Newcastle with an evening social.
• Invitation to our Annual Global Gathering.