Scrum People Partner UK (Remote) in Newcastle upon Tyne

Inflo is a fast-paced, agile, and rapidly scaling technology company. Founded in 2015, we have established Inflo as an innovative and impactful tech business, securing a global customer base of high-profile accounting firms and networks. We are passionate about the accounting profession we serve and focus on driving long-term success, both in our business and those we work with. This has resulted in Inflo’s SaaS platform winning multiple awards, including International Accounting Bulletin’s Accountancy Software of the Year twice, the Queens Award for Innovation and the Boomer Technology & Innovation Visionary award.

THE CULTURE

Inflo was established by former auditors who were motivated to transform their field and liberate auditors from monotonous, repetitive tasks. Our team, a collective of enthusiastic, diverse individuals, operates out of three global locations: the US, the UK, and Australia. Each day, our team significantly contributes to both our business and the evolution of the audit industry. We maintain an optimal balance, embracing the agility and collaborative spirit of a start-up, unencumbered by rigid corporate structures, yet with the stability, resources, and professionalism of an established, international company. Our core values are the essence of our operations:

• Science – We experiment and make decisions based on data over intuition
• Ownership – We empower our people and embrace accountability
• Openness – We share, challenge and embrace feedback, learning from our successes and failures
• Agility – We have a bias for action and iteratively solve problems.

THE ROLE

The Scrum People Partner acts as the dedicated people lead for Inflo’s self-managing scrum/platform teams within the Solutions function. They ensure each team member has the right level of coaching, support, and performance development typically provided by a line manager, while protecting team autonomy. This role enables both individual growth and delivery excellence by combining high touch coaching with structured performance and progression frameworks.

RESPONSIBILITIES

• Core Duties – The main tasks the person will be expected to perform.
• Scope of Work – Whether the role is hands-on, strategic, collaborative, etc.
• Tools/Systems Used – Any key platforms, software, or processes involved.
• Team Interaction – Who they’ll work with (e.g. cross-functional teams, reporting lines).
• Outcomes Expected – What success looks like in the role.

KEY COMPETENCIES

• Career Development & Progression

• Hold regular 1:1s with each scrum/platform team member (POs, engineers, testers) to discuss development goals, wellbeing, and performance.
• Participate in sprint retrospectives of the scrum/platform teams they are responsible for to ensure issues, barriers and team dynamics are observed and actioned appropriately.
• Guide individuals through Inflo’s career progression framework and promotion readiness process.
• Identify high performers and those needing additional support, ensuring development actions are logged and followed through.
• Take lead on onboarding and induction for new hires within scrum/platform teams.

• Track and support performance against relevant team KPIs, personal goals, and quarterly Rocks.
• Partner with Heads of Solutions and People team to manage performance interventions when necessary — providing documentation, coaching plans, and follow-up.
• Ensure consistent application of performance standards and values across teams.

• Monitor engagement via eNPS, feedback sessions, and pulse surveys, identifying themes and actions.
• Support initiatives that strengthen team cohesion, psychological safety, and collaboration.
• Serve as a confidential point of contact for team wellbeing concerns.

• Partner with Heads of Solutions, CSO, and People team to forecast talent needs and succession plans.
• Participate in recruitment and selection processes for scrum/platform teams.
• Maintain visibility of internal talent pipelines and cross-team mobility opportunities.
• Use data from engagement, turnover, and performance trends to propose improvements to people practices.
• Collaborate with Agile Quality & Delivery Coach to ensure understanding of software delivery process and Agile principles that scrum/platform teams should follow.
• Collaborate with the People team to align solutions-specific processes (career frameworks, reviews, and development tools) with company-wide policies.

CANDIDATE PROFILE

• Strong coaching and people-leadership skills, ideally within software or product development environments.
• Understanding of Agile ways of working and respect for team self-management principles.
• Confident handling sensitive or complex performance conversations.
• Empathetic, data-driven, and values-aligned (Agility, Science, Openness, Ownership).
• Happy to travel to Newcastle occasionally for in-person meetings with the People Team.

CORE VALUES IN ACTION

• Science – Uses data and evidence to guide coaching, performance decisions, and process improvements.
• Openness – Builds psychological safety through transparent communication, regular feedback, and active listening.
• Ownership – Takes full accountability for people development, performance interventions, and follow-through on agreed actions.
• Agility – Adapts quickly to team needs, iterates processes based on feedback, and respects self-management principles.

THE OFFER

• 7% Employer pension contributions providing you are a member of the scheme.
• 25 days holiday + UK bank holidays, with an additional 0.5 days for every year of service.
• 4x Salary life assurance.
• Private medical insurance with Bupa.
• Medical cash back scheme (for optical, dental etc).
• Flexible working environment – work whenever and wherever that suits you.
• Employee Referral scheme bonus of £1,000.
• Financial support to enhance your home working environment.
• Opportunity to work from home as a fully remote role within the UK.
• Opportunity to meet Quarterly in Newcastle with an evening social.
• Invitation to our Annual Global Gathering.