At a Glance
- Tasks: Help grow our customer base and ensure a seamless product experience.
- Company: Join Infisical, a cutting-edge open source security platform.
- Benefits: Competitive salary, equity options, lunch stipend, and work setup budget.
- Other info: Work remotely with a dynamic team from top tech companies.
- Why this job: Be a key player in shaping the future of security for developers.
- Qualifications: Experience in development or DevOps, strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Infisical is looking to hire exceptional talent to join our teams in building the open source security infrastructure stack for the AI era. We're building a generational company with a world-class team. This isn’t a place to coast — but if you want to grow fast, take ownership, and solve tough problems, you’ll be challenged like nowhere else.
What We’re Looking For
We’re looking for an exceptional Solutions Engineer to help grow Infisical’s customer base and ensure a seamless product experience from onboarding to long-term success. This is a high-impact, customer-facing role where you’ll work closely with our CEO, sales, and engineering teams. You'll play a critical role in helping organizations adopt Infisical by demonstrating technical value, driving successful implementations, and expanding product usage across accounts.
You’ll be working directly with the CEO, engineering, and sales teams on:
- Running proof-of-concept with leads, guiding customers through onboarding, or being able to recommend best practices for specific architectures and use cases.
- Ensuring new customers are activated, happy, and have all of their questions answered.
- Becoming a trusted technical advisor to customer and business leaders.
- Working in tandem with account executives to lead demo & discovery calls.
- Talking to customers daily to find points of friction and potential improvement in any workflows, understanding customer's needs and providing feedback towards product roadmap.
- Understanding user journey and being able to guide UX/DX roadmap.
- Hosting webinars and knowledge sharing sessions for customer's stakeholders.
- Improving documentation and public facing materials based on customer feedback.
Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
Requirements
- Prior experience in development, systems engineering, or DevOps (open source contributions are a plus).
- Strong written and verbal communication skills—able to clearly articulate technical concepts.
- High energy, high ownership mindset, and a willingness to operate in ambiguity.
- Currently based in London, UK.
Bonus
- Familiarity with secret management tools or developer security platforms.
- Solid understanding of developer workflows and/or DevSecOps infrastructure.
- Prior experience in a startup or fast-scaling environment.
- Past involvement in developer communities or public speaking (webinars, talks, etc.).
- Experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, DevRel).
- Experience supporting enterprise accounts and working with technical stakeholders.
How You’ll Grow
In this role, you’ll be instrumental in shaping how Infisical scales and serves thousands of customers:
- Drive technical success across a fast-growing customer base.
- Influence the short and long-term product roadmap based on customer needs.
- Help build out the future customer success and go-to-market teams & functions.
Team, Values & Benefits
Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.
At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page.
About Us
Infisical is the open source security infrastructure platform that engineers use for secrets, certificates, and privileged access management. We help developers and organizations securely manage over 1.5 billion secrets each month including application configuration, database credentials, certificates, and more.
We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG. Join us on a mission to make security easier for all developers — starting with secrets management.
Solutions Engineer (London, UK) employer: Infisical
At Infisical, we pride ourselves on being an exceptional employer that fosters a culture of growth and innovation. As a Solutions Engineer in London, you'll have the unique opportunity to work closely with our CEO and cross-functional teams, driving impactful customer success while enjoying competitive compensation and benefits. Our dynamic work environment encourages ownership and collaboration, making it an ideal place for those eager to tackle challenging problems and advance their careers in the fast-evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer (London, UK)
✨Tip Number 1
Get to know the company inside out! Research Infisical's mission, values, and products. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral — which is always a bonus!
✨Tip Number 3
Prepare for those technical discussions! Brush up on your knowledge of developer workflows and security tools. Being able to speak confidently about these topics will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Infisical team!
We think you need these skills to ace Solutions Engineer (London, UK)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us at Infisical and contribute to our mission.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who can demonstrate their understanding of the Solutions Engineer role and how they can add value to our team.
Be Clear and Concise:We appreciate clear communication, so keep your application straightforward and to the point. Use simple language to articulate your technical skills and experiences, making it easy for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Infisical
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to demonstrate your technical prowess. Brush up on relevant technologies, especially those related to security infrastructure and DevSecOps. Be ready to discuss your past experiences in development or systems engineering, and how they relate to the role.
✨Showcase Your Communication Skills
This role is customer-facing, so strong communication is key. Practice articulating complex technical concepts in simple terms. Prepare examples of how you've successfully communicated with clients or stakeholders in the past, especially during onboarding or implementation phases.
✨Understand the Customer Journey
Familiarise yourself with the user journey and be prepared to discuss how you would improve it. Think about potential friction points customers might face and how you can help resolve them. This shows that you’re not just technically savvy but also customer-focused.
✨Prepare for Real-World Scenarios
Expect to run through proof-of-concept scenarios or demo calls during your interview. Prepare by thinking about how you would guide a customer through onboarding or recommend best practices for specific architectures. This will demonstrate your hands-on approach and problem-solving skills.
