At a Glance
- Tasks: Help build open source security infrastructure and ensure customer success.
- Company: Join a fast-growing team at Infisical, backed by top investors.
- Benefits: Competitive salary, equity options, lunch stipend, and work setup budget.
- Other info: Remote work with opportunities for in-person team gatherings.
- Why this job: Make a real impact in the AI era while growing your skills.
- Qualifications: Experience in development or DevOps, strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Infisical is looking to hire exceptional talent to join our teams in building the open source security infrastructure stack for the AI era. We're building a generational company with a world-class team. This isn’t a place to coast — but if you want to grow fast, take ownership, and solve tough problems, you’ll be challenged like nowhere else.
What We’re Looking For
We’re looking for an exceptional Solutions Engineer to help grow Infisical’s customer base and ensure a seamless product experience from onboarding to long-term success. This is a high-impact, customer-facing role where you’ll work closely with our CEO, sales, and engineering teams. You'll play a critical role in helping organizations adopt Infisical by demonstrating technical value, driving successful implementations, and expanding product usage across accounts. You’ll be working directly with the CEO, engineering, and sales teams on:
- Running proof-of-concept with leads, guiding customers through onboarding, or being able to recommend best practices for specific architectures and use cases.
- Ensuring new customers are activated, happy, and have all of their questions answered.
- Becoming a trusted technical advisor to customer and business leaders.
- Working in tandem with account executives to lead demo & discovery calls.
- Talking to customers daily to find points of friction and potential improvement in any workflows, understanding customer's needs and providing feedback towards product roadmap.
- Understanding user journey and being able to guide UX/DX roadmap.
- Hosting webinars and knowledge sharing sessions for customer's stakeholders.
- Improving documentation and public facing materials based on customer feedback.
Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
Requirements
- Prior experience in development, systems engineering, or DevOps (open source contributions are a plus).
- Strong written and verbal communication skills—able to clearly articulate technical concepts.
- High energy, high ownership mindset, and a willingness to operate in ambiguity.
- Currently based in London, UK.
Bonus
- Familiarity with secret management tools or developer security platforms.
- Solid understanding of developer workflows and/or DevSecOps infrastructure.
- Prior experience in a startup or fast-scaling environment.
- Past involvement in developer communities or public speaking (webinars, talks, etc.).
- Experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, DevRel).
- Experience supporting enterprise accounts and working with technical stakeholders.
How You’ll Grow
In this role, you’ll be instrumental in shaping how Infisical scales and serves thousands of customers:
- Drive technical success across a fast-growing customer base.
- Influence the short and long-term product roadmap based on customer needs.
- Help build out the future customer success and go-to-market teams & functions.
Team, Values & Benefits
Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings. At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page.
About Us
Infisical is the open source security infrastructure platform that engineers use for secrets, certificates, and privileged access management. We help developers and organizations securely manage over 1.5 billion secrets each month including application configuration, database credentials, certificates, and more. We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG. Join us on a mission to make security easier for all developers — starting with secrets management.
Solutions Engineer - Open Source Security for the AI Era in London employer: Infisical
Infisical is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those eager to take ownership and tackle challenging problems in the open source security space. With a strong emphasis on employee growth, you will have the opportunity to influence product development and customer success while collaborating closely with experienced professionals from renowned companies. Located in London, our remote-first approach combined with regular team gatherings ensures a supportive environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer - Open Source Security for the AI Era in London
✨Tip Number 1
Get to know the company inside out! Research Infisical's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical demos and customer interactions. Since you'll be working closely with customers, being able to clearly articulate technical concepts and demonstrate value is key. Run through mock scenarios with friends or colleagues to build confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend relevant meetups. This can give you insider insights and potentially even a referral, which can really boost your chances of landing that role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Infisical team.
We think you need these skills to ace Solutions Engineer - Open Source Security for the AI Era in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for open source security and AI shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission at Infisical.
Tailor Your Experience:Make sure to highlight your relevant experience in development, systems engineering, or DevOps. We’re looking for specific examples that demonstrate your skills and how they align with what we do at Infisical.
Be Clear and Concise:Strong written communication is key! Keep your application clear and to the point. Use straightforward language to articulate your technical concepts, as this will show us you can communicate effectively with our customers.
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Infisical
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to demonstrate your technical prowess. Brush up on the latest trends in open source security and be ready to discuss how they apply to Infisical's offerings. Familiarise yourself with secret management tools and developer workflows to show you can hit the ground running.
✨Showcase Your Communication Skills
This role is customer-facing, so practice articulating complex technical concepts in simple terms. Prepare examples of how you've successfully communicated with clients or stakeholders in the past. Being able to convey technical value clearly will set you apart.
✨Prepare for Problem-Solving Scenarios
Expect to tackle real-world problems during your interview. Think about challenges you've faced in previous roles and how you resolved them. Be ready to discuss how you'd approach onboarding new customers and ensuring their success with Infisical's products.
✨Understand the Company Culture
Infisical is all about growth and ownership. Research their values and think about how your personal work ethic aligns with theirs. Be prepared to share how you thrive in fast-paced environments and your willingness to take initiative in ambiguous situations.
