At a Glance
- Tasks: Help grow Infisical’s customer base and ensure a seamless product experience.
- Company: Join a world-class team at an innovative open source security platform.
- Benefits: Competitive salary, equity options, lunch stipend, and work setup budget.
- Other info: Remote work with opportunities for in-person gatherings and excellent career growth.
- Why this job: Be a key player in shaping how we serve thousands of customers.
- Qualifications: Experience in development or DevOps, strong communication skills, and high ownership mindset.
The predicted salary is between 60000 - 80000 £ per year.
Infisical is looking to hire exceptional talent to join our teams in building the open source security infrastructure stack for the AI era. We're building a generational company with a world-class team. This isn’t a place to coast — but if you want to grow fast, take ownership, and solve tough problems, you’ll be challenged like nowhere else.
What We’re Looking For
We’re looking for an exceptional Solutions Engineer to help grow Infisical’s customer base and ensure a seamless product experience from onboarding to long-term success. This is a high-impact, customer-facing role where you’ll work closely with our CEO, sales, and engineering teams. You'll play a critical role in helping organizations adopt Infisical by demonstrating technical value, driving successful implementations, and expanding product usage across accounts.
You’ll be working directly with the CEO, engineering, and sales teams on:
- Running proof-of-concept with leads, guiding customers through onboarding, or being able to recommend best practices for specific architectures and use cases.
- Ensuring new customers are activated, happy, and have all of their questions answered.
- Becoming a trusted technical advisor to customer and business leaders.
- Working in tandem with account executives to lead demo & discovery calls.
- Talking to customers daily to find points of friction and potential improvement in any workflows, understanding customer's needs and providing feedback towards product roadmap.
- Understanding user journey and being able to guide UX/DX roadmap.
- Hosting webinars and knowledge sharing sessions for customer's stakeholders.
- Improving documentation and public facing materials based on customer feedback.
Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
Requirements
- Prior experience in development, systems engineering, or DevOps (open source contributions are a plus).
- Strong written and verbal communication skills—able to clearly articulate technical concepts.
- High energy, high ownership mindset, and a willingness to operate in ambiguity.
- Currently based in London, UK.
Bonus
- Familiarity with secret management tools or developer security platforms.
- Solid understanding of developer workflows and/or DevSecOps infrastructure.
- Prior experience in a startup or fast-scaling environment.
- Past involvement in developer communities or public speaking (webinars, talks, etc.).
- Experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, DevRel).
- Experience supporting enterprise accounts and working with technical stakeholders.
How You’ll Grow
In this role, you’ll be instrumental in shaping how Infisical scales and serves thousands of customers:
- Drive technical success across a fast-growing customer base.
- Influence the short and long-term product roadmap based on customer needs.
- Help build out the future customer success and go-to-market teams & functions.
Team, Values & Benefits
Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.
At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page.
About Us
Infisical is the open source security infrastructure platform that engineers use for secrets, certificates, and privileged access management. We help developers and organizations securely manage over 1.5 billion secrets each month including application configuration, database credentials, certificates, and more.
We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG. Join us on a mission to make security easier for all developers — starting with secrets management.
Solutions Engineer (London, UK) employer: Infisical
Infisical is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the AI security landscape. With a focus on employee growth, you will have the opportunity to collaborate closely with leadership and cross-functional teams, driving customer success while enjoying competitive compensation and unique benefits like a lunch stipend and work setup budget. Join us in London to be part of a world-class team dedicated to transforming security for developers.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer (London, UK)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to the Solutions Engineer role. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your thoughts.
✨Tip Number 3
Showcase your skills through personal projects or contributions to open source. We love seeing candidates who take initiative and demonstrate their technical prowess, especially in areas relevant to Infisical’s mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals ready to make an impact.
We think you need these skills to ace Solutions Engineer (London, UK)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining Infisical and contributing to our mission. Share why you’re drawn to the Solutions Engineer position and how you can make a difference.
Tailor Your Experience:Make sure to highlight your relevant experience in development, systems engineering, or DevOps. We’re looking for specific examples that demonstrate your skills and how they align with what we do at Infisical. Don’t just list your past jobs; tell us how they’ve prepared you for this role!
Be Clear and Concise:We appreciate strong written communication skills, so keep your application clear and to the point. Avoid jargon unless it’s necessary, and make sure your ideas flow logically. This is your chance to show us how well you can articulate technical concepts!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take ownership — just what we’re looking for!
How to prepare for a job interview at Infisical
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to demonstrate your technical prowess. Brush up on relevant technologies, especially those related to security infrastructure and DevSecOps. Be ready to discuss your past experiences in development or systems engineering, and how they relate to the role.
✨Showcase Your Communication Skills
This role is customer-facing, so strong communication is key. Practice articulating complex technical concepts in simple terms. Prepare examples of how you've successfully communicated with clients or stakeholders in the past, especially during onboarding or implementation phases.
✨Understand the Customer Journey
Familiarise yourself with the user journey and be prepared to discuss how you would improve it. Think about potential friction points customers might face and how you can help resolve them. This shows that you’re not just technically savvy but also customer-focused.
✨Prepare for Real-World Scenarios
Expect to run through proof-of-concept scenarios or demo calls during your interview. Prepare by thinking about how you would guide a customer through these processes. Highlight your experience in similar situations and how you ensured customer satisfaction and success.
