Hardware Inside Sales Pro: Fast, High-Volume Consumables

The Inside Sales Representative is responsible for managing and closing low-value, high-volume hardware opportunities across Infios’ Install Base customers. The role functions as a dedicated deal desk for hardware consumables and run-rate transactions, ensuring efficient handling of opportunities that fall below the strategic focus threshold of field Account Executives. By owning smaller hardware transactions end-to-end, the Rep ensures customers receive responsive commercial support while enabling field sales teams to remain focused on larger, strategic opportunities. This role contributes directly to improving sales efficiency, increasing capture of recurring consumables revenue, and establishing a scalable operating model for hardware lifecycle transactions within the respective EMEA sub-region.

Responsibilities

• Manage inbound and internally routed hardware consumable opportunities below defined value thresholds.
• Own the sales process for run-rate hardware transactions from qualification through quotation and deal closure.
• Engage directly with customers to understand consumable needs, replacement cycles, and replenishment requirements.
• Collaborate with Account Executives, Regional Sales Directors, and Customer Success teams to ensure alignment on customer engagement and opportunity ownership.
• Generate accurate quotes and manage deal progression through internal approval and ordering processes.
• Maintain strong CRM hygiene, ensuring all opportunities, forecasts, and transactional data are captured accurately.
• Work closely with hardware operations and fulfilment teams to ensure efficient order processing and customer satisfaction.
• Identify recurring purchasing patterns across customers to support proactive consumables engagement.
• Support the development of a scalable consumables motion across EMEA by standardising processes for low-value hardware deals.
• Establish and execute cadence of sales outreach for consumables and other initiatives, with campaign management based on product, seasonality, economic and industry trends, last time buys etc, to drive focused products and increase revenues.

Qualifications

• Experience in sales operations or transactional sales environments within technology or hardware industries.
• Ability to manage high-volume opportunity pipelines while maintaining accuracy and responsiveness.
• Strong commercial communication skills and ability to engage customers in a structured sales process.
• Experience generating quotes and managing transactional deals through CRM and internal systems.
• Ability to collaborate with field sales teams and cross-functional stakeholders.
• Comfortable working in a structured, process-driven sales environment.
• Proficiency with CRM systems such as Salesforce and with the Microsoft Office Suite of products.

Equal Opportunity Employment

We are an equal-opportunity employer and committed to inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at jobs@infios.com.