German Speaking - Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d) in London

Pliant is a European fintech specializing in B2B payment solutions. Our modular, API‐first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments:

• Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
• Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant's embedded finance and white‐label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e‐money institution (EMI), we issue Visa‐powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

We are currently looking for a German Speaking - Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d) to join our team.

WHAT YOU'LL DO

• Lead customers through the full onboarding journey for accounting system integrations – from kick‐off to go‐live – ensuring a smooth, timely, and accurate setup.
• Act as the primary point of contact for customers integrating their accounting tools with Pliant, offering guidance, coordination, and expertise throughout the process.
• Collaborate cross‐functionally with Product, Tech, and Customer Relations teams to troubleshoot and resolve integration challenges.
• Deliver onboarding sessions, walkthroughs, and project milestone calls with confidence – aligning internal stakeholders and customer finance teams along the way.
• Understand customer‐specific workflows and translate them into clear integration steps, whether the setup is file‐based, API‐driven, or hybrid.
• Proactively manage risks, blockers, and dependencies across your integration portfolio using tools like Jira, Asana, and Notion.
• Continuously improve internal documentation, workflows, and onboarding frameworks to support future scalability.
• Contribute to the strategic evolution of our onboarding and integrations function – shaping how we deliver a best‐in‐class experience for customers across Europe.

WHAT YOU'LL BRING

• Experience working with accounting or finance systems (e.g. DATEV, Lexoffice, Xero, Sage, or MS Dynamics) – either in a technical support, onboarding, finance operations, or systems‐focused role.
• A solid understanding of core accounting workflows and how accounting data flows through systems – no formal accounting qualification required.
• Strong communication skills and confidence leading customer‐facing projects, especially with finance teams or operational stakeholders.
• Experience managing onboarding or implementation processes involving technical touchpoints – file‐based and/or API‐driven integrations.
• A proactive, problem‐solving mindset with the ability to manage multiple priorities in a fast‐paced environment.
• Familiarity with tools like Jira, Notion, Asana, Miro, or Trello.
• Fluency in German and English (written and spoken).
• A collaborative spirit – you're comfortable working cross‐functionally and aren't afraid to take ownership.
• Curiosity, resilience, and adaptability – you're excited by the pace of a growing startup and want to make your mark.

WHAT WE OFFER

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence.
• Attractive remuneration.
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere.
• Opportunity to develop your talent in a dynamic team with ambitious goals.
• Flexibility and possibility to work remotely.
• Monthly mobility benefit.
• Wellhub Membership.
• Company card with a monthly allowance for lunches, coffee, etc. with co‐workers.