Infinity is seeking a Service Desk Specialist to support B2B customers from Reigate or Manchester. You will troubleshoot inbound calls and cases, audit installations, and escalate issues.
The role emphasizes proactive problem solving, strong customer relationships and collaboration with cross-functional teams. The successful candidate has 1+ year in service desk roles, experience with ITSM tools, and solid MS Office skills.
#J-18808-LjbffrService Desk Specialist - Hybrid, 4.5 Day Week & Growth in Reigate employer: Infinity
Infinity is an exceptional employer that fosters a dynamic and innovative work culture, offering flexible working arrangements in the vibrant Reigate or Manchester areas. With a commitment to employee growth and development, we provide opportunities to work with cutting-edge technology while enjoying a 4.5-day working week, including half-day Fridays, making it an ideal environment for those seeking meaningful and rewarding careers.