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For Companies At a Glance
- Tasks: Drive customer growth through innovative marketing strategies and campaigns.
- Company: Join Infinity, an award-winning call intelligence platform with a vibrant culture.
- Benefits: Enjoy a competitive salary, hybrid working, and a 4.5-day work week.
- Other info: Be part of a fast-growing B2B SaaS company with excellent career opportunities.
- Why this job: Make a real impact on customer success and drive sustainable growth.
- Qualifications: Experience in marketing and a passion for customer engagement.
The predicted salary is between 50000 - 60000 £ per year.
Location: Reigate or Manchester area
Working Pattern: Hybrid | 4.5 day working week (Half day Fridays) 2 days per week in office
Job Type: Full-time, Permanent
Reporting to: VP Marketing
Key stakeholders: Customer Success, Marketing Operations, Revenue Operations, Product
Salary range: £50,000-£60,000 Dependant on experience
About Infinity
Infinity is an award‑winning call intelligence and conversation analytics platform that helps marketing, sales, and customer teams unlock insight from every conversation. As a fast‑growth B2B SaaS business, we work with leading brands to improve performance, maximise ROI, and drive sustainable revenue growth.
The role
The Customer Marketing Manager owns marketing‑led initiatives that drive customer adoption, retention, expansion, and advocacy. This role is responsible for shaping and executing customer growth strategies across the lifecycle – ensuring customers clearly understand, realise, and continue to unlock value from Infinity. Working closely with Customer Success, Product, Marketing Operations, and Revenue Operations, you’ll design campaigns and programs that support long‑term customer growth and measurable commercial outcomes.
Key responsibilities
- Customer growth
Customer Marketing Manager employer: Infinity
Contact Detail:
Infinity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Marketing Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in customer marketing.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your past experiences, focus on specific campaigns or strategies you’ve implemented that drove customer growth and retention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Marketing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Marketing Manager role. Highlight relevant experience and skills that align with our focus on customer adoption and retention. We want to see how you can drive value for our customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer marketing and how your previous experiences have prepared you for this role. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your impact. Use metrics where possible to show how you've driven customer growth or improved retention. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the Infinity team!
How to prepare for a job interview at Infinity
✨Know Your Stuff
Before the interview, dive deep into Infinity's products and services. Understand how their call intelligence and conversation analytics work, and think about how you can contribute to customer adoption and retention. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your success in driving customer growth and engagement. Highlight any campaigns you've designed or executed that led to measurable outcomes. This will illustrate your ability to shape and execute strategies effectively.
✨Engage with Key Stakeholders
Since this role involves collaboration with various teams like Customer Success and Product, be ready to discuss how you’ve worked cross-functionally in the past. Share examples of how you’ve built relationships and communicated effectively with different stakeholders to achieve common goals.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about their current customer growth strategies or how they measure success in customer marketing. This not only shows your interest but also helps you gauge if the company is the right fit for you.