Business Administrator in Ripley

The Business Support Administrator with PA Responsibility is a key administrative and organisational support role within the business. The role provides direct support to the Managing Director, while also offering administrative support to other members of the management team where required. The position is designed to improve business efficiency, strengthen internal communication, ensure actions are followed through, and support the smooth running of day-to-day operations.

The main purpose of the role is to provide reliable business support across the company, with particular responsibility for supporting the Managing Director. The successful candidate will assist with diary management, internal follow-ups, email and document preparation, meeting support, customer and supplier administration, recruitment administration, compliance administration, and general business coordination.

Key Responsibilities

• PA Support to the Managing Director
• Provide day-to-day administrative and organisational support to the Managing Director.
• Assist with diary management, meetings, reminders, and follow-up actions.
• Support email management where required, including drafting responses, organising communication, and highlighting urgent matters.
• Prepare meeting agendas, notes, action lists, and follow-up communications.
• Help the Managing Director track key business priorities, deadlines, and outstanding tasks.
• Handle confidential business matters with discretion and professionalism.
• Management Team Administration
• Provide administrative support to other members of the management team where required.
• Assist managers with document preparation, internal communication, reporting, filing, and follow-up tasks.
• Support management with maintaining accurate records and ensuring agreed processes are followed.
• Help coordinate information between departments to improve communication and accountability.
• Assist with administrative tasks linked to service, sales, accounts, operations, recruitment, compliance, and customer support.
• General Business Support
• Prepare, format, and maintain company documents, letters, reports, contracts, and internal communications.
• Assist with customer and supplier documentation.
• Support onboarding paperwork, supplier forms, compliance records, accreditation documents, and internal notices.
• Help maintain accurate data across company systems.
• Assist with filing, document control, and general office administration.
• Support the business in chasing outstanding information, paperwork, approvals, and actions.
• Communication and Coordination
• Act as a professional point of contact between the Managing Director, managers, staff, customers, suppliers, and external contacts where required.
• Follow up internally on outstanding tasks, actions, documents, and information requests.
• Support communication between departments to ensure clarity and consistency.
• Assist in ensuring that important matters are not missed and that agreed actions are completed.
• Recruitment, HR and Compliance Support
• Assist with recruitment administration, including arranging interviews, preparing documents, and maintaining candidate information.
• Support basic HR administration, including staff letters, onboarding documents, training records, and internal communications.
• Assist with compliance-related administration, including certificates, accreditations, supplier approvals, and customer onboarding documents.
• Maintain confidentiality when handling employee, customer, supplier, or business-sensitive information.

Required Skills and Experience

• Strong organisational and administrative skills.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• The ability to manage multiple tasks and priorities.
• Confidence using Microsoft Office, especially Outlook, Word, and Excel.
• A professional telephone and email manner.
• The ability to work independently and use initiative.
• Good judgement when handling confidential or sensitive information.
• A proactive approach to following up tasks and keeping matters moving.
• Previous experience in administration, PA support, office management, business support, or management support would be advantageous.

Personal Attributes

• Reliable and trustworthy.
• Highly organised.
• Professional and discreet.
• Calm under pressure.
• Confident communicating with people at all levels.
• Able to take ownership of tasks.
• Comfortable supporting both the Managing Director and wider management team.
• Flexible and willing to support the needs of a growing business.
• Able to prioritise effectively and understand what requires urgent attention.

Overall Expectation

This is a varied and important business support role with PA responsibility. The successful candidate will help the Managing Director and management team stay organised, improve internal follow-up, support better communication, and contribute to the efficient running of the business. The role would suit someone who enjoys being involved in different areas of a business, takes pride in being organised, and is confident supporting senior management in a busy working environment.

If this sounds like you please send George your CV.