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- Tasks: Maintain and troubleshoot security systems, ensuring optimal functionality and client satisfaction.
- Company: Dynamic security solutions provider with a focus on innovation and teamwork.
- Benefits: Competitive salary, generous holiday, private healthcare, and company perks.
- Why this job: Join a growing team and make a real difference in security technology.
- Qualifications: Experience with security systems and strong problem-solving skills required.
- Other info: Field-based role with opportunities for career advancement and mentoring.
The predicted salary is between 45000 - 50000 £ per year.
Position: Senior Service Engineer - Electronic Security Systems
Salary: £45k-£50k DOE
Primary Location: Field Based role covering London and the Southeast predominantly (Head Office – Amersham)
Salary Details:
- Base salary – £45-£50K
- Travel – from 45 mins each way
- On Call 1 in 4 (Hardly any callouts) £200 p/w
- Holiday – 25 days plus extra day on birthday and bank holidays
- Company fuel card, credit or debit card, IT equipment and mobile telephone
- Standard pension scheme or option to discuss an alternative scheme with our wealth advisor
- Private healthcare scheme after successful probation
Job Summary:
- Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently.
- Perform reactive service visits as required to meet contracted customers service level agreements.
- Perform planned preventive maintenance visits as required in line with contracted customers service level agreements.
- Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues.
- Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports.
- Work closely with the service administration and engineering teams to ensure we deliver exceptional service to our clients.
- To be available for standby on a call out rota, as required within the team.
- As the business grows manage and mentor service engineering team.
Skills:
- Strong diagnostic and problem-solving skills.
- Understanding of current industry standards and regulations (e.g., BS EN 50131, PD6662, NCP 104 and NCP 109).
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Good time-management skills.
- Able to identify and solve problems independently.
- Have a professional and positive attitude when dealing with customers.
- Complete detailed work reports accurately and in good time.
Knowledge & Experience:
- Proven experience maintaining and repairing security systems, such as CCTV, intruder alarms and access control.
- Proven experience maintaining and repairing enterprise level systems such as LenelS2, Gallagher, C-Cure etc.
- Experience with IP-based security systems, networks and security systems software applications.
- Relevant industry and manufacturing training is favourable.
- Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC is favourable.
Role Specific:
- BS7858 Security Screening Enhanced Disclosure & Barring Service (DBS) check
- SC Clearance is favourable
- Full, clean driving license
- Right to Work in the UK
- Participate in a 24-hour emergency call out rota system
Working Conditions:
The potential significant hazards and risks for this job are identified below. This is a guide only and not an exhaustive list:
- Working at height using ladders on a regular basis
- Load, unload, and transfer tools and heavy materials
- Work requiring hearing protection and/or respirators and masks
- Regular bending, stretching, kneeling and crouching
- Work with vibrating tools and machinery
- Regular work outside in various weather conditions
If this sounds like you please send George your CV in the first instance.
Senior Security Service Engineer in Amersham employer: Infinity Resource Solutions
Contact Detail:
Infinity Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Security Service Engineer in Amersham
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Senior Security Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on freelance projects related to security systems. This not only boosts your CV but also gives you real-world examples to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of industry standards and regulations like BS EN 50131 and PD6662. Being able to confidently discuss these will show you're the right fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Senior Security Service Engineer in Amersham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Security Service Engineer role. Highlight your experience with security systems, especially CCTV and access control, and any relevant qualifications you have. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, don’t just list your skills—show us how you've used them! Share specific examples of how you've diagnosed and fixed issues in security systems. We love a good story about overcoming challenges!
Keep It Professional Yet Friendly: While we appreciate professionalism, we also value a friendly tone. Make sure your application reflects your positive attitude and excellent communication skills. We want to know that you can connect with clients as well as colleagues!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the info you need about the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Infinity Resource Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of security systems, especially CCTV, intruder alarms, and access control. Familiarise yourself with industry standards like BS EN 50131 and PD6662. Being able to discuss these confidently will show that you're the right fit for the role.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved issues in past roles. Think about times when you had to troubleshoot a tricky problem or perform maintenance under pressure. This will demonstrate your strong diagnostic skills and ability to work independently.
✨Communicate Like a Pro
Since this role involves a lot of client interaction, practice your communication skills. Be ready to explain complex technical issues in simple terms. Show that you can provide excellent customer service and maintain a professional attitude, even in challenging situations.
✨Be Ready for Teamwork
This position requires collaboration with service administration and engineering teams. Think of examples where you've worked effectively as part of a team. Highlight your time-management skills and how you can balance independent work with team responsibilities.
