At a Glance
- Tasks: Liaise with customers, manage service bookings, and handle vehicle parts orders.
- Company: Dynamic automotive company located just south of Leicester.
- Benefits: Competitive salary, commission, 22 days leave, pension, and staff discounts.
- Other info: Full-time role with excellent career growth opportunities.
- Why this job: Join a vibrant team and enhance customer experiences in the automotive industry.
- Qualifications: Experience in vehicle parts or service and strong communication skills.
The predicted salary is between 28000 - 35000 € per year.
Our client with offices based 6 miles south of Leicester is seeking a Vehicle Service Administrator to join them on a full-time permanent basis, Monday to Friday, 40 hours per week in this office-based role working 8.30am - 5.00pm.
Responsibilities:
- Liaising with customers following vehicle checks during service & repairs to agree additional work to be conducted.
- Arranging parts to be ordered.
- Passing through to service to book the work in.
- Producing estimates for customers.
- Following up via outbound calling.
- Managing internal systems.
- Highlighting customer feedback to internal teams.
- Supporting administration and ad hoc related duties.
Qualifications:
- Background in vehicle parts or service.
- Excellent relationship building skills.
- PC literate.
- Clean driving licence.
- Superb communication skills.
Compensation & benefits:
Salary £28,000 plus 5% commission OTE £35,000 & excellent benefits including 22 days paid annual leave plus statutory holidays, pension, employee assistance programme, staff discount on products and much more.
Vehicle Service Advisor employer: Infinity Recruitment Consultancy Limited
Join a dynamic team just 6 miles south of Leicester, where we prioritise employee well-being and professional growth. As a Vehicle Service Advisor, you'll enjoy a competitive salary with commission opportunities, generous annual leave, and a supportive work culture that values communication and collaboration. Our commitment to staff development and a positive work environment makes us an exceptional employer for those seeking a rewarding career in the automotive industry.
Contact Detail:
Infinity Recruitment Consultancy Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Service Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the vehicle service industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show that you're not just another candidate; you’re genuinely interested in their mission and how you can contribute to their team.
✨Tip Number 3
Practice your communication skills! As a Vehicle Service Advisor, you'll need to build relationships with customers. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Vehicle Service Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in vehicle service or parts. We want to see how your skills match the role, so don’t be shy about showcasing your relationship-building abilities and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Vehicle Service Advisor role. Share specific examples of how you've successfully liaised with customers or managed internal systems in the past.
Show Off Your PC Skills:Since being PC literate is key for this role, mention any relevant software or systems you’ve used before. We love seeing candidates who are tech-savvy and can handle administrative tasks with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Infinity Recruitment Consultancy Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle parts and services. Familiarise yourself with common repairs and maintenance tasks, as well as the latest industry trends. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Vehicle Service Advisor, you'll be dealing with customers regularly. Prepare examples of how you've built relationships or resolved conflicts in the past. Practising these scenarios can help you demonstrate your superb communication skills during the interview.
✨Get Organised
Since the role involves managing internal systems and administration, it’s a good idea to showcase your organisational skills. Bring along examples of how you've successfully managed multiple tasks or projects in previous roles. This will highlight your ability to handle the responsibilities of the job.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their customer service philosophy or how they handle feedback. This shows that you're not just interested in the position but also in how you can contribute to their success.
