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- Tasks: Join a friendly team as a Service Advisor, booking vehicles and providing top-notch customer service.
- Company: Work with a supportive company in Peterborough that values its employees and fosters a family atmosphere.
- Benefits: Enjoy a competitive salary up to £28,000, 28 days leave, pension, and healthcare perks.
- Why this job: This role offers a chance to engage with customers and be part of a welcoming team culture.
- Qualifications: Must have 3 years experience as an automotive service advisor and a full driving licence.
- Other info: Apply now to join a long-serving team and take your career to the next level!
Are you seeking an automotive Service Advisor position with a difference? Our client offers a real family feel with an established, long serving team to work with. They really look after their employees and go the extra mile for them. Based in Peterborough, our client is seeking an experienced Service Advisor to join them on a full time permanent basis working Monday to Friday 8am-5.30pm.
As Service Advisor, you will be responsible for:
- Booking vehicles in for service & MOT's
- Providing quotations
- Meeting with customers to take their vehicles in for service and on their return to collect their vehicles
- Ensuring customers are updated through their service
- Discussing any additional works required
- Completing service paperwork
- Generating customer invoices
- Maintaining the company database with relevant information
To be considered for the Service Advisor position, you will have spent at least 3 years recently working in an automotive service advisor role and will be looking for a new challenge within a welcoming team and company. You will thrive on engaging directly with customers, offering an exceptional level of customer service, and will be nicely presented with clear written and verbal communication skills. It is essential that you hold a full driving licence.
This role offers a competitive salary of up to £28,000 depending on experience, 28 days annual leave inclusive of statutory holidays, company pension, health care scheme and much more. Send your CV now for interview consideration.
Service Advisor employer: Infinity Recruitment Consultancy Limited
Contact Detail:
Infinity Recruitment Consultancy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and values of the company you're applying to. Understanding their family-oriented culture and commitment to employee welfare can help you tailor your approach during interviews, showing that you’re a great fit for their team.
✨Tip Number 2
Prepare to discuss your previous experience in detail, especially any situations where you provided exceptional customer service. Highlighting specific examples will demonstrate your capability and passion for the role, making you stand out as a candidate.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since clear communication is essential for a Service Advisor, being able to articulate your thoughts confidently will leave a positive impression on your potential employer.
✨Tip Number 4
Make sure to highlight your full driving licence during discussions. This is a key requirement for the role, and emphasising it can reassure the employer of your readiness to take on the responsibilities of the position.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, particularly focusing on your customer service skills and any relevant automotive experience. Use keywords from the job description to align your CV with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your three years of experience and how it has prepared you for this position. Be sure to express why you are excited about joining a family-oriented team.
Showcase Communication Skills: Since clear written and verbal communication is essential for this role, ensure your application materials are well-written and free of errors. Consider including examples of how you've successfully communicated with customers in previous roles.
Highlight Relevant Qualifications: If you have any additional qualifications or certifications related to automotive services, be sure to mention them in your application. This could set you apart from other candidates and demonstrate your commitment to the field.
How to prepare for a job interview at Infinity Recruitment Consultancy Limited
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially regarding service and MOT processes. Being able to discuss specific services and common customer queries will show that you're well-prepared and knowledgeable.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be ready to share examples of how you've provided exceptional customer service in the past. Highlight any situations where you went above and beyond to meet a customer's needs.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the company but also reflects your understanding of the role's customer-facing nature.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture and team dynamics. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
