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- Tasks: Join a small team as a Parts Coordinator, handling calls, orders, and customer queries.
- Company: Be part of the UK division of a growing international organisation based in Chatteris.
- Benefits: Enjoy a starting salary of £28,000, pension, on-site parking, and free tea & coffee.
- Why this job: This role offers growth opportunities, a supportive team culture, and valuable experience in customer service.
- Qualifications: Experience in a parts-related role, strong customer service skills, and intermediate Excel knowledge required.
- Other info: Own transport is necessary due to location; training on Excel can be provided.
The predicted salary is between 22400 - 33600 £ per year.
Our brand new client, based in Chatteris, is seeking an experienced Parts Coordinator to join them on a full-time permanent basis working 9.00am – 5.30pm Monday to Friday in this office-based position. The role is a new position owing to business growth and my client will begin interviewing early June 2025. The company is the UK division of a larger organisation and you will work as part of a small team.
As Parts Coordinator, you will be responsible for:
- Dealing with incoming calls into the business
- Taking messages and transferring calls to relevant employees
- Checking stock for parts
- Providing pricing to customers
- Processing orders and aftersales queries
- Following up on orders
- Proofreading UK marketing materials from overseas head office
- Researching competitor pricing
- Assisting with the organising of UK open days
- Generating reports for management using Excel (intermediate level required i.e. pivot tables, V look-ups, etc.)
- Office administration and ad hoc related duties
To be considered for the role of Parts Coordinator, it is essential that you have:
- Worked in a similar parts-related role
- Exceptional customer service skills
- Excellent written and verbal communication skills
- Strong Excel skills at least to intermediate level to manipulate data (Training can be given on Excel for the right person)
- Your own transport owing to location
In return, for the role of Parts Coordinator, our client is offering a starting salary of £28,000 (which will increase after successful 6 month probation), pension, on-site parking, free tea & coffee. Send your CV now for consideration.
Parts Coordinator employer: Infinity Recruitment Consultancy Limited
Contact Detail:
Infinity Recruitment Consultancy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Coordinator
✨Tip Number 1
Familiarise yourself with the specific parts and products that the company deals with. Research their offerings and understand the market they operate in, as this knowledge will help you stand out during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially focusing on pivot tables and V look-ups. Consider doing a quick online course or tutorial to ensure you're confident in these areas, as they are crucial for generating reports.
✨Tip Number 3
Prepare to demonstrate your customer service skills in the interview. Think of examples from your past experience where you successfully handled customer queries or resolved issues, as this will show your capability in the role.
✨Tip Number 4
Since the role involves proofreading marketing materials, practice your attention to detail. Bring along examples of your written work or any relevant experience that showcases your communication skills during the interview.
We think you need these skills to ace Parts Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in parts coordination or similar roles. Emphasise your customer service skills and any relevant achievements that demonstrate your ability to handle the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key requirements of the Parts Coordinator role. Mention your familiarity with Excel, your communication skills, and how your previous experience aligns with the tasks you'll be handling.
Showcase Your Excel Skills: Since intermediate Excel skills are essential for this role, consider including specific examples of how you've used pivot tables and V look-ups in past positions. This will demonstrate your capability to manage data effectively.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for the Parts Coordinator position.
How to prepare for a job interview at Infinity Recruitment Consultancy Limited
✨Showcase Your Customer Service Skills
As a Parts Coordinator, exceptional customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to manage calls and provide excellent support.
✨Brush Up on Excel Skills
Since the role requires intermediate Excel skills, make sure you're comfortable with pivot tables and VLOOKUPs. Consider practising these functions before the interview so you can confidently discuss your proficiency.
✨Research the Company and Competitors
Understanding the company and its competitors will give you an edge. Familiarise yourself with their products and pricing strategies, as this knowledge will be beneficial when discussing market research during the interview.
✨Prepare for Team Dynamics
You'll be working as part of a small team, so think about how you can contribute positively to that environment. Be ready to discuss your teamwork experiences and how you handle collaboration and communication with colleagues.
