- 12–15 years of experience in service delivery, service management, or operations management.
- Experience of managing projects with infrastructure and applications support is mandatory
- Proven experience managing service operations for retail clients or retail technology environments across infra and applications preferred
- Strong knowledge of ITIL service management practices.
- Hands-on experience in client stakeholder management, service governance, and operational reporting.
- Experience handling financial operations such as invoicing, billing coordination, and budget-related activities within service delivery.
- Strong experience working with third-party vendors and external service providers.
- Demonstrated ability to drive operational excellence and continuous service improvement initiatives.
- Excellent communication, stakeholder management, and problem-solving skills.
#J-18808-Ljbffr
Service Delivery Manager (Retail Operations) employer: Infinity Quest Limited
Infinity Quest Limited is an exceptional employer located in Gaydon, UK, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and hands-on experience in cutting-edge automotive technologies. Our inclusive culture encourages teamwork and creativity, making it a rewarding place for those passionate about advancing their careers in the automotive industry.
