Infinity Quest Limited is seeking a service desk professional to provide first-level support and troubleshooting for end users. You will log and track incidents using Jira Service Desk, diagnose basic hardware and software issues related to Windows Server, and escalate complex problems to senior teams as needed.
You will maintain clear communication with users, contribute to the knowledge base, and work collaboratively with the service desk family to ensure timely resolutions and high-quality
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Junior Help Desk Technician: Windows & Jira Support employer: Infinity Quest Limited
Infinity Quest Limited is an exceptional employer located in Gaydon, UK, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and hands-on experience in cutting-edge automotive technologies. Our inclusive culture encourages teamwork and creativity, making it a rewarding place for those passionate about advancing their careers in the automotive industry.