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- Tasks: Deliver exceptional customer service and help customers find their perfect motorcycle gear.
- Company: Join one of the UK's biggest motorcycle retailers with a vibrant team.
- Benefits: Competitive salary, commission, casual dress code, and comprehensive training.
- Other info: Exciting opportunities to work at trade shows and grow your career.
- Why this job: Combine your passion for motorcycles with a rewarding retail experience.
- Qualifications: Customer service experience is essential; motorcycle knowledge is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about motorcycles and eager to deliver exceptional customer service? We have exciting opportunities for friendly and reliable Retail Sales Advisors to join our team in Gloucestershire on a full-time and part-time basis. This is a busy and thriving branch with a fantastic team of people. We are one of the UK's biggest retailers of motorcycle helmets, clothing and accessories, with 16 stores across the UK. Our Gloucester store, which opened in 2024, is a vibrant and dynamic space spread across two levels, featuring top-quality motorcycle gear. It’s home to a passionate and enthusiastic team who are always ready to go the extra mile for our customers. If you’re ready to bring your passion for motorcycles and customer service to a role that’s both rewarding and exciting, we’d love to hear from you!
What you’ll be doing: In this dynamic sales role, you’ll be at the forefront of delivering outstanding customer service in a fast-paced, specialist retail environment. We’re looking for someone confident, proactive, and who possesses excellent selling skills. You’ll need to build strong relationships with our customers, helping them find the perfect products while meeting individual and team sales targets.
What we are looking for: We’re looking for someone passionate about learning and dedicated to making our customers happy. You should be confident, enthusiastic, and thrive in a busy retail environment. While a motorcycle license isn’t required, it’s a big plus! Previous experience in customer service is essential, and experience in the motorcycle retail sector would be ideal. Don’t worry if you’re not an expert on our products yet - we’ll provide comprehensive training on our inventory. A strong command of the English language is also required.
What we offer:
- A competitive salary plus commission
- In-depth training on our product range
- Casual dress code (we’ll provide you with t-shirts and hoodies)
- Company pension scheme
- Exciting opportunities to work at trade shows, including the NEC Motorcycle Live
About the role: Full-Time - 37.5 hours per week, Permanent Part-Time: Weekends, 2/3 days a week + sick cover and holidays as required. Permanent Monday-Friday plus weekend availability £10.00 - £12.21 per hour plus commission Address: 14 Spinnaker Road, Gloucester, GL2 5FD
Retail Sales Advisors employer: Infinity Motorcycles
Contact Detail:
Infinity Motorcycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisors
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local motorcycle events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your selling skills! Role-play common customer scenarios with friends or family. This will boost your confidence and prepare you for those tricky questions about how you'd handle different customer situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to jump into the action. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Retail Sales Advisors
Some tips for your application 🫡
Show Your Passion: Let your love for motorcycles shine through in your application! We want to see how your enthusiasm can translate into exceptional customer service. Share any personal experiences or stories that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Retail Sales Advisor role. Highlight any relevant customer service experience and skills that match what we’re looking for. A well-structured CV can really make you stand out!
Craft a Personal Cover Letter: Don’t skip the cover letter! Use it to express why you want to join our team and how you can contribute to our vibrant store. Keep it friendly and engaging, just like us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Infinity Motorcycles
✨Know Your Stuff
Familiarise yourself with the products and services offered by the company. Since they specialise in motorcycle gear, having a basic understanding of different types of helmets, clothing, and accessories will show your enthusiasm and readiness to engage with customers.
✨Show Your Passion
Let your love for motorcycles shine through during the interview. Share any personal experiences or stories related to biking that highlight your passion. This will help you connect with the interviewers and demonstrate that you’re genuinely interested in the role.
✨Customer Service Focus
Prepare examples from your previous experience where you provided exceptional customer service. Think about situations where you went above and beyond to help a customer, as this is crucial for a Retail Sales Advisor role.
✨Ask Questions
Don’t forget to prepare some questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the position and helps you gauge if it’s the right fit for you.