Infinity Group in the UK is seeking a Tier 2 IT Service Desk Engineer for a hybrid role based in Tunbridge Wells. You will handle complex incidents across Microsoft 365, identity and endpoint technologies to protect service quality and customer outcomes.
You’ll mentor Tier 1 engineers, drive proactive problem solving, and contribute to knowledge content. The role includes unlimited annual leave, private healthcare, company shares and flexible/remote working.
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Tier 2 IT Service Desk Engineer — Hybrid & Unlimited Leave employer: Infinity Group
Infinity Group is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for IT professionals to thrive. With a focus on innovation and continuous improvement, employees are encouraged to take ownership of their roles while benefiting from structured growth opportunities in a dynamic environment. Located in a vibrant area, the company offers a supportive atmosphere where your contributions directly impact service excellence and client satisfaction.
