At a Glance
- Tasks: Lead client relationships and drive business outcomes through Microsoft products.
- Company: Infinity Group is a top Microsoft Cloud Solution Partner in the UK, known for innovation.
- Benefits: Enjoy unlimited holiday, private healthcare, company shares, and flexible working options.
- Other info: Participate in fun company events and enjoy a newly renovated office with great amenities.
- Why this job: Join a supportive culture that values creativity and ambition while making a positive tech impact.
- Qualifications: Experience in account management or sales, with strong problem-solving and communication skills.
The predicted salary is between 43200 - 72000 £ per year.
Senior IT Account Executive
Remote | Unlimited Holiday | Grow customer value. Strengthen partnerships. Drive revenue.
Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.
With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.
We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.
Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.
We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.
Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview:
Our customers invest in technology to solve business problems, improve performance, and support growth.
The challenge is ensuring they continue to see value long after the initial purchase.
As a Senior IT Account Executive, you'll help customers identify opportunities to improve outcomes, adoptnew solutions, and maximise their investment in Microsoft technologies and Infinity services. You'll act as atrusted advisor, connecting customer objectives with practical technology solutions while driving retention,growth, and long-term partnerships.
Success in this role comes from understanding customers' challenges, spotting opportunities others miss,and building relationships that create mutual value.
What you'll be doing:
Grow Strategic Customer Relationships
- Build trusted relationships with stakeholders across your customer portfolio. Understand their goals,pressures, and priorities, and ensure Infinity remains closely aligned to what matters most to theirbusiness.
Identify and Create Growth Opportunities
- Spot opportunities to expand customer value through additional services, solutions, and strategic
recommendations. Focus on solving business problems, not simply selling products.
Drive Customer Retention and Value
- Ensure customers continue to receive measurable value from their investment in Infinity. Proactively
manage risks, strengthen relationships, and support long-term account health.
Lead Commercial Conversations
- Take ownership of proposals, account plans, growth strategies, and customer engagements that
help expand partnerships and deliver commercial success.
Champion the Customer Internally
- Act as the voice of the customer across the business, bringing together sales, delivery, support, and
consultancy teams to ensure customers receive a consistent and high-quality experience.
Create Account Visibility and Insight
- Use customer insight, account intelligence, and CRM data to identify trends, uncover opportunities,
and support informed decision‑making.
The kind of problems you’ll solve
- A customer has invested in Microsoft technology but isn't getting the business value they expected.
- Key accounts are not growing despite having significant untapped opportunity.
- A customer is considering alternative suppliers and needs compelling reasons to stay.
- Stakeholders have competing priorities and need help aligning technology decisions with business objectives.
- Customers are facing operational or commercial challenges that technology could help solve.
- Internal teams need better visibility of customer goals, opportunities, or risks.
- A customer wants to modernise but isn't sure where to start.
- Valuable opportunities are hidden within existing accounts and need to be uncovered and developed.
What sets you apart
- You naturally look for opportunities to create value rather than waiting for customers to ask.
- You enjoy understanding how businesses operate and what drives their success.
- You are commercially minded and comfortable discussing both business challenges and technology solutions.
- You build trust quickly and develop strong relationships at multiple levels within an organisation.
- You remain calm and solutions-focused when dealing with challenges or difficult conversations.
- You ask thoughtful questions, listen carefully, and uncover opportunities others may overlook.
- You balance customer needs with commercial objectives and can make sound decisions with confidence.
- You are organised, proactive, and take ownership of outcomes rather than activities.
Your impact:
Business Impact
- You drive sustainable revenue growth, improve customer retention, and help strengthen Infinity'sposition as a trusted Microsoft solutions partner.
Customer Impact
- You help organisations realise more value from their technology investments, solve businesschallenges, and make more informed decisions about their future.
Team Impact
- You create stronger alignment between customers and internal teams, helping sales, delivery,support, and consultancy functions work towards shared outcomes that benefit both the customerand the business.
What it's like here:
- Ambitious, but not political
- High standards, but pragmatic
- People who care about doing things properly — not just hitting numbers
You’ll get:
- Real ownership of how sales evolves
- Freedom to change things that don’t work
- A team open to being challenged and developed
- Direct access to leadership and influence over direction
What you get:
- Unlimited annual leave
- Private healthcare, life assurance, company shares
- Electric car scheme
- Flexible / remote working (with access to Tunbridge Wells & Paddington)
- Team and company socials, including Illuminate Awards
#J-18808-Ljbffr
Senior IT Account Executive employer: Infinity Group
Infinity Group is an exceptional employer that prioritises employee well-being and growth, offering unlimited holiday, private healthcare, and a commitment to continuous learning through fully funded training programmes. With a vibrant work culture that values empathy, creativity, and collaboration, employees are empowered to drive customer success while enjoying the flexibility of remote working and access to our offices in Tunbridge Wells and London Paddington. Join us to be part of a team that not only excels in delivering award-winning IT solutions but also fosters a supportive environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Account Executive
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Infinity Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Infinity Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Infinity Group!
✨Direct Apply to Infinity Group
Let's not forget to apply directly through the Infinity Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Account Executive
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Infinity Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Infinity Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Infinity Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
