At a Glance
- Tasks: Be the first point of contact for customers, resolving issues and guiding users through solutions.
- Company: Infinity Group, a dynamic company focused on keeping customers productive.
- Benefits: Enjoy unlimited holiday, funded training, and flexible remote work options.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference by helping users and improving their experience with technology.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 31500 - 38500 £ per year.
Infinity Group is hiring a Service Desk Engineer - 1st Line to keep customers productive, resolve issues quickly, and maintain trust.
Based in Tunbridge Wells with hybrid working, you’ll be the first point of contact, triaging tickets and guiding users through solutions.
You’ll work across devices and apps, communicate clearly to non-technical users, and contribute to knowledge base improvements.
The role offers unlimited holiday and funded training.
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1st Line Service Desk Engineer — Flexible/Remote, Unlimited Leave in Royal Tunbridge Wells employer: Infinity Group
Infinity Group is an exceptional employer that prioritises employee well-being and growth, offering unlimited holiday, private healthcare, and a commitment to continuous learning through fully funded training programmes. With a vibrant work culture that values empathy, creativity, and collaboration, employees are empowered to drive customer success while enjoying the flexibility of remote working and access to our offices in Tunbridge Wells and London Paddington. Join us to be part of a team that not only excels in delivering award-winning IT solutions but also fosters a supportive environment where your contributions truly matter.
