Senior D365 Project Manager (BC/CRM) in London

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Infinity Group are an innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure. Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment. We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs. Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.

As a Senior Project Manager, you will lead the delivery of a diverse range of Dynamics 365 Customer Engagement and Business Central projects. You will work closely with clients and consultants to ensure projects are delivered on time, within budget, and within scope. Projects typically range in size from £10k to £250k, offering a dynamic and challenging environment.

What skills and working characteristics should this person have?

• Project Management Experience: Proven experience in managing projects ranging from £10k to £250k+.
• Risk Identification and Mitigation: Ability to identify areas of risk that might derail a project and implement effective risk mitigation strategies.
• Methodologies: Well-versed in traditional waterfall project management methodologies such as Prince 2, as well as agile methods like Scrum or DSDM.
• Dynamics 365 Expertise: Experience with Dynamics 365 projects or other recognized CRM business applications.
• Communication Skills: Excellent verbal and written communication skills, with the confidence and assertiveness needed for client-facing roles.
• Attention to Detail: Meticulous attention to detail and highly organized.
• Documentation Focus: Strong focus on documentation and process adherence.
• Team Collaboration: Excellent team working skills and the ability to lead engagement and communication with stakeholders at all levels, both internally and externally.
• Influence and Leadership: Proven ability to influence others and lead project teams effectively.

As a Senior PM, you'll be responsible for:

• Project Delivery: Take overall responsibility for the successful delivery of projects, ensuring they are completed on time, within budget, and within scope. Maintain clear transparency of any variances while managing customer expectations.
• Risk Management: Actively manage risks, issues, assumptions, and dependencies throughout the project lifecycle.
• Dynamics Roadmap: Stay up to date with the Dynamics roadmap and share relevant news and improvements with existing customers.
• Resource Management: Maintain an up-to-date forward schedule of consultant allocations to projects and tasks, ensuring efficient utilization of assigned staff and third parties.
• Standards and Procedures: Ensure all parties adhere to agreed standards and procedures.
• Team Accountability: Ensure accountability and efficiency within the project team, monitoring project progress and performance.
• Stakeholder Engagement: Lead engagement and communication with stakeholders at all levels, both internally and externally.
• Leadership and Influence: Provide strong leadership to project teams, influencing and guiding them to achieve project goals.

Like the rest of the Infinity team, you'll benefit from:

• The opportunity to work for one of the leading Microsoft Cloud Solution Partners in the UK.
• Work in a great culture, highly ambitious, collaborative, humble and we pride ourselves in making others look cool be it our colleagues or clients.
• Benefits include Unlimited Annual Leave, Private Healthcare, Life Assurance, Company Shares, Electric Car Scheme and Flexible Working.
• A newly renovated office with a break-out area, decent coffee, and a pool table.
• Weekly company events (Think Bigger Friday with Drinks) and quarterly social events with your teams and company-wide affairs including our very own 'Illuminate' Annual Awards Gala, Christmas Party, and summer fun. These are not obligatory but there are very few of us who don't want to be part of the fun and we include your partners too.

What are the next steps?

Apply with your current resume or link to your LinkedIn profile directly on our careers page - a quick call with Dom or Keiran (our internal recruiters), to go over the position in more detail and answer any questions you have. 1st stage interview, usually via Teams. 2nd / final stage ideally in person as we like to meet everyone in person and show you around our amazing office.

£80,000 - £100,000 a year