Infinity Group is seeking an IT Service Desk Manager in a hybrid role based near Tunbridge Wells. You will own service desk performance, drive improvements in incident handling and secure, compliant operations across Microsoft 365, Azure, and related platforms.
The role emphasizes data-driven decision making and staff development. You will lead First and Second Line engineers, balance workloads, and ensure consistent customer outcomes while fostering a culture of learning and excellence in a
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Hybrid Service Desk Manager - Unlimited Leave & Growth employer: Infinity Group
Infinity Group is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for IT professionals to thrive. With a focus on innovation and continuous improvement, employees are encouraged to take ownership of their roles while benefiting from structured growth opportunities in a dynamic environment. Located in a vibrant area, the company offers a supportive atmosphere where your contributions directly impact service excellence and client satisfaction.
