At a Glance
- Tasks: Lead the evolution of sales from product-led to customer-focused solutions.
- Company: Innovative Microsoft Cloud Solution Partner with a supportive culture.
- Benefits: Unlimited holiday, private healthcare, flexible working, and company shares.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Shape how sales works and make a real impact on client relationships.
- Qualifications: Experience in sales leadership and understanding of business applications.
The predicted salary is between 80000 - 100000 £ per year.
Infinity Group are an innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.
We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure. Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment. We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs. Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview
As Head of Dynamics Business Applications Sales, you will lead the evolution of our sales approach from product-led to solution-led, customer-outcome focused engagement. This is not about selling Dynamics 365. It's about understanding where clients are today, where they need to get to, and designing the right journey to get them there. You will be responsible for building a team that leads with curiosity, challenge, and insight – uncovering real business problems, aligning technology to outcomes, and positioning Infinity Group as a strategic partner rather than a software provider. You will play a hands-on role in high-value opportunities, shaping how we diagnose customer needs, structure solutions, and win complex transformation deals.
What you'll be doing
- Own and evolve the end-to-end sales approach across Dynamics 365 (BC, CE, Power Platform)
- Redefine how we qualify, shape, and win opportunities – anchored in outcomes, not products
- Lead complex, high-value deals from early engagement through to close
- Personally drive deep discovery with senior stakeholders (CEO, CFO, COO level)
- Translate messy, unclear business problems into structured solution narratives
- Ensure every proposal tells a clear story: What's broken, Why it matters, What changes, What it's worth
- Build a consistent way of working across the team: How we run discovery, How we shape solutions, How we position value
- Partner closely with Solution Architects and delivery to: Bring credibility into the sales cycle early, Ensure what's sold is real, deliverable, and scalable, Avoid the classic disconnect between sales and delivery
- Improve win rates through: Better qualification, Better positioning, Better thinking
- Coach and develop a team that: Leads with curiosity, Is comfortable challenging clients, Thinks commercially, not just tactically
The kind of problems you'll solve
You’ll constantly walk into situations where:
- The client thinks they need a system – but doesn't understand the real issue
- Multiple stakeholders want different outcomes
- Processes are unclear, undocumented, or broken
- Technology is fragmented across the business
- The commercial case isn't fully formed
Your job is not to sell into that; your job is to make sense of it.
To:
- Break down how the business actually works (not how it's described)
- Challenge assumptions where needed
- Create clarity where there isn't any
- Shape a path forward that is both credible and commercially strong
What sets you apart
- You don't lead with "solutions" – you lead with understanding
- You're comfortable sitting in ambiguity and working towards clarity
- You can challenge senior stakeholders without losing trust
- You connect technology decisions to real business outcomes (growth, cost, risk)
- You know how to structure complex conversations and keep control of them
- You understand how business applications actually impact operations (not just IT)
- You can balance: Customer needs, Commercial reality, Delivery constraints
- You spot weak opportunities early – and either reshape them or walk away
- You care more about winning the right deals than winning more deals
Your impact
- You’ll define how sales works at Infinity Group – not just manage it
- You’ll materially improve win rate and deal quality
- You’ll shape how customers perceive us: from "provider" to "partner"
- You’ll reduce risk in what we sell by tightening alignment with delivery
- You’ll build a team that clients actually trust
What it's like here
- Ambitious, but not political
- High standards, but pragmatic
- People who care about doing things properly – not just hitting numbers
You’ll get:
- Real ownership of how sales evolves
- Freedom to change things that don't work
- A team open to being challenged and developed
- Direct access to leadership and influence over direction
What you get
- Unlimited annual leave
- Private healthcare, life assurance, company shares
- Electric car scheme
- Flexible / remote working (with access to Tunbridge Wells & Paddington)
- Team and company socials, including Illuminate Awards
Head of Dynamics Business Apps Sales — Outcome‑Led, Remote employer: INFINITY GROUP
Infinity Group is an exceptional employer that prioritises employee well-being and growth, offering unlimited holiday, private healthcare, and a flexible remote working environment. With a strong commitment to continuous learning through fully funded training programmes, we foster a culture of empathy, creativity, and ambition, ensuring our team feels valued and supported. As a Microsoft Cloud Solution Partner, we provide meaningful opportunities to shape the future of ERP sales while making a positive impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Dynamics Business Apps Sales — Outcome‑Led, Remote
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that dream job.
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your authentic self shine through. They want to see how you fit into their team culture, so don’t hold back!
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions related to sales and Dynamics 365. Practise your responses, but keep it natural – you want to sound confident, not rehearsed.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Head of Dynamics Business Apps Sales — Outcome‑Led, Remote
Some tips for your application 🫡
Show Your Understanding:When writing your application, make sure to highlight your understanding of the role. We want to see how you can lead with curiosity and challenge assumptions, just like we do at Infinity Group.
Tell a Compelling Story:Your application should tell a clear story about your experience and how it aligns with our mission. Remember to structure your narrative around the outcomes you've achieved, not just the tasks you've completed.
Be Authentic:We value authenticity, so don’t be afraid to let your personality shine through in your application. Share your unique perspective on how you can contribute to redefining ERP sales and building trust with clients.
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at INFINITY GROUP
✨Understand the Role Deeply
Before your interview, take the time to really understand what it means to be the Head of Dynamics Business Applications Sales. Familiarise yourself with the shift from product-led to solution-led sales and think about how you can demonstrate your ability to lead with curiosity and insight.
✨Prepare Real-World Examples
Think of specific instances where you've successfully navigated complex sales situations or transformed client relationships. Be ready to share stories that highlight your skills in diagnosing business problems and aligning technology to outcomes, as this is crucial for the role.
✨Know Your Stakeholders
Research the types of senior stakeholders you might engage with, such as CEOs and CFOs. Prepare questions that show your understanding of their challenges and how you can help them achieve their goals, demonstrating your ability to build trust and credibility.
✨Showcase Your Coaching Skills
Since you'll be building and developing a team, be prepared to discuss your coaching philosophy. Share examples of how you've led teams to success, focusing on how you encourage curiosity and challenge within your team while maintaining a strong focus on commercial outcomes.
