At a Glance
- Tasks: Manage contracts and governance to ensure successful project delivery.
- Company: Join a leading Microsoft Cloud Solution Partner with a vibrant culture.
- Benefits: Enjoy unlimited annual leave, private healthcare, and flexible working options.
- Other info: Participate in fun company events and enjoy a newly renovated office.
- Why this job: Make a real impact in a supportive and innovative tech environment.
- Qualifications: Experience in contract management and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
Infinity Group are an innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award‑winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central. We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure. Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment. We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs. Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview
The Contract & Governance Manager is accountable for contractual, commercial, and governance control across the delivery portfolio. This role ensures that Infinity Group delivers what it is contractually committed to, operating within clearly defined scope, commercial boundaries, and governance frameworks. The role partners closely with Sales, PMO, Delivery, Finance, and Legal to protect margin, manage risk, and ensure auditable, well‑governed delivery.
What skills and working characteristics should this person have?
- Proven experience in contract or commercial management within technology or professional services delivery.
- Strong understanding of delivery methodologies including Agile, Waterfall, and hybrid models and their contractual implications.
- Experience managing Statements of Work, variations, change control, and commercial risk.
- High degree of commercial judgement with strong attention to detail.
- Excellent stakeholder management and communication skills.
- Experience in a Microsoft Solutions Partner environment is desirable.
- Exposure to Dynamics 365 or enterprise application delivery environments is advantageous.
As a Contracts & Governance Manager, you’ll be responsible for:
- Contract Ownership & Interpretation
- Own the interpretation and application of contracts, Statements of Work, and amendments throughout delivery.
- Act as the authoritative source of truth on contractual obligations, exclusions, and assumptions.
- Ensure Project Managers understand contractual constraints before delivery decisions are taken.
- Commercial & Contractual Risk Management
- Identify, assess, and manage contractual and commercial risk including scope ambiguity and exposure.
- Escalate contractual risks with clear articulation of commercial impact and mitigation options.
- Understand SoW mechanics and how they will affect the business.
- Financial & Commercial Assurance
- Validate contract values, pricing models, assumptions, and phasing.
- Support accurate forecasting by confirming contractual entitlement and constraints.
- Partner with Finance and Delivery to protect margin and avoid revenue leakage.
- Sales to Delivery & Delivery to Support Transitions
- Assure that contractual documentation handed from Sales to Delivery is complete, clear, and deliverable.
- Ensure sales to delivery handovers happen with the desired level of detail and in a timely fashion.
- Validate that scope, assumptions, and commercials are understood before mobilisation.
- Support clean contractual handover into Managed Services where applicable.
- Governance, Methodology & Assurance
- Ensure Infinity Group’s delivery methodology is applied consistently across projects.
- Conduct regular and ad‑hoc project audits covering governance, methodology, and commercial controls.
- Produce clear audit findings and track corrective actions to completion.
- Stakeholder & Client Engagement
- Act as the contractual interface between Sales, Delivery, Finance, Legal, and clients where required.
- Support scope, change, and contractual clarification discussions.
- Support fact‑based positions in the event of dispute or challenge.
- Reporting & Continuous Improvement
- Provide visibility of contractual status, risks, and exposure to leadership.
- Identify recurring contractual weaknesses and feed learning back into presales and governance.
- Continuously improve contract templates, clause guidance, and commercial playbooks.
Success Measures
- Projects delivered within contractual and commercial boundaries.
- Reduced contractual risk and revenue leakage.
- High confidence in forecasting and commercial reporting.
- Consistent governance and methodology adoption across delivery.
- Positive stakeholder feedback across Sales, Delivery, Finance, and Leadership.
Like the rest of the Infinity team, you’ll benefit from:
- The opportunity to work for one of the leading Microsoft Cloud Solution Partners in the UK.
- Work in a great culture, highly ambitious, collaborative, humble and we pride ourselves in making others look cool be it our colleagues or clients.
- Benefits include Unlimited Annual Leave, Private Healthcare, Life Assurance, Company Shares, Electric Car Scheme and Flexible Working.
- A newly renovated office with a break‑out area, decent coffee, and a pool table.
- Weekly company events and quarterly social events with your teams and company‑wide affairs including our very own "Illuminate" Annual Awards Gala, Christmas Party and summer fun.
- These are not obligatory but there are very few of us who don’t want to be part of the fun and we include your partners too.
Next Steps
Apply with your current resume or link to your LinkedIn profile directly on our careers page – https://www.infinitygroup.co.uk/careers/. Have a quick call with Dom or Keiran (our internal recruiters), to go over the position in more detail and answer any questions you have. 1st stage interview, usually via Teams. 2nd / final stage ideally in person as we like to meet everyone in person and show you around our amazing office.
Contract & Governance Manager employer: INFINITY GROUP
Infinity Group is an exceptional employer, offering a vibrant and innovative work culture that prioritises employee well-being and growth. With benefits like Unlimited Annual Leave, Private Healthcare, and a newly renovated office in Tunbridge Wells, employees enjoy a supportive environment that fosters collaboration and creativity. Our commitment to continuous learning through fully funded training programmes ensures that every team member can thrive and contribute to our mission of excellence in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Contract & Governance Manager
✨Tip Number 1
Get to know the company inside out! Research Infinity Group's values, projects, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the role of Contract & Governance Manager. Be ready to discuss specific examples of how you've managed contracts and risks in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Contract & Governance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract & Governance Manager role. Highlight your experience in contract management and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Infinity Group. Let us know what makes you the perfect fit!
Showcase Your Experience:When detailing your experience, focus on specific examples of how you've managed contracts or commercial risks in previous roles. We love seeing concrete achievements that demonstrate your skills and judgement.
Apply Through Our Website:Don't forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter!
How to prepare for a job interview at INFINITY GROUP
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the key aspects of contract management, especially in a tech environment. Familiarise yourself with common terms and conditions, as well as the implications of different delivery methodologies like Agile and Waterfall. This will help you demonstrate your expertise and confidence during discussions.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing relationships with various stakeholders. Think about times when you successfully navigated complex discussions or resolved conflicts. Being able to articulate these experiences will show that you can effectively act as the interface between Sales, Delivery, Finance, and clients.
✨Be Ready to Discuss Risk Management
Understand the types of contractual and commercial risks that can arise in project delivery. Be prepared to discuss how you've identified, assessed, and managed these risks in past roles. This will demonstrate your proactive approach and ability to protect margins while ensuring compliance with contractual obligations.
✨Emphasise Continuous Improvement
Infinity Group values continuous learning and improvement, so come prepared with ideas on how to enhance contract templates or governance processes. Share any experiences where you've contributed to improving methodologies or reducing revenue leakage. This shows that you're not just focused on the present but also on future growth and efficiency.
