Head of Enterprise Architecture & Pre-Sales in Royal Tunbridge Wells

Join to apply for the Head of Pre-Sales role at Infinity Group UK. Infinity Group is an innovative Microsoft Cloud Solution Partner based in the UK, excelling in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organisations utilizing Dynamics 365, Microsoft 365, and Azure. Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment. We are committed to the well-being and growth of our employees, prioritising continuous learning and development through fully funded training programs.

As the Head of Pre-Sales, you will lead and manage the pre-sales team, driving the development and delivery of innovative solutions that meet client needs and support the sales process. You will work closely with the sales, marketing, and delivery teams to ensure a seamless transition from pre-sales to project execution. Your role will involve strategic planning, team leadership, and hands-on involvement in high-profile client engagements.

What skills and working characteristics should this person have?

• Experience: Proven experience in a pre-sales or technical sales role, with a strong track record of success.
• Leadership: Demonstrated leadership and people management skills, with the ability to inspire and motivate a team.
• Technical Expertise: In-depth knowledge of relevant technologies and solutions, with the ability to translate technical concepts into business value.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex ideas clearly and persuasively.
• Customer Focus: Strong customer service orientation, with a focus on understanding and meeting client needs.
• Analytical Skills: Ability to analyse market trends, customer data, and sales metrics to inform pre-sales strategies.
• Problem-Solving: Strong problem-solving skills, with the ability to address challenges proactively and creatively.
• Collaboration: Ability to work collaboratively with cross-functional teams to achieve common goals.
• Results-Driven: A strong focus on achieving targets and driving business growth.

As a Head of Pre-Sales, you’ll be responsible for:

• Team Leadership: Manage and mentor the pre-sales team, fostering a collaborative and high-performance work environment.
• Strategic Planning: Develop and implement pre-sales strategies that align with business goals and drive growth.
• Solution Development: Oversee the creation of tailored solutions that address client needs and differentiate our offerings in the market.
• Client Engagement: Engage with clients to understand their requirements, present solutions, and build strong relationships.
• Proposal Management: Lead the development of high-quality proposals, including RFP/RFI responses, estimates, and sales collateral.
• Collaboration: Work closely with sales, marketing, and delivery teams to ensure alignment and a smooth transition from pre-sales to project execution.
• Market Insights: Stay up-to-date with industry trends, competitor offerings, and emerging technologies to inform pre-sales strategies.
• Performance Metrics: Monitor and report on pre-sales performance metrics, making data-driven decisions to improve processes and outcomes.
• Thought Leadership: Provide thought leadership and contribute to the development of marketing content, including whitepapers, case studies, and presentations.

Like the rest of the Infinity team, you’ll benefit from:

• The opportunity to work for one of the leading Microsoft Cloud Solution Partners in the UK.
• Work in a great culture, highly ambitious, collaborative, humble, and we pride ourselves in making others look cool be it our colleagues or clients.
• Benefits include Unlimited Annual Leave, Private Healthcare, Life Assurance, Company Shares, Electric Car Scheme and Flexible Working.
• A newly renovated office with a break-out area, decent coffee, and a pool table.
• Weekly company events and quarterly social events with your teams and company-wide affairs including our very own ‘Illuminate’ Annual Awards Gala, Christmas Party, and summer fun.

What are the next steps?

• Apply with your current resume or link to your LinkedIn profile directly on our careers page.
• Have a quick call with Dom or Keiran (our internal recruiters), to go over the position in more detail and answer any questions you have.
• 1st stage interview, usually via Teams.
• 2nd / final stage ideally in person as we like to meet everyone in person and show you around our amazing office.