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- Tasks: Lead high-value Dynamics 365 projects and mentor junior team members.
- Company: Join an award-winning Microsoft Cloud Solution Partner with a vibrant culture.
- Benefits: Enjoy unlimited holiday, private healthcare, and flexible working options.
- Why this job: Make a real impact in tech while growing your skills in a supportive environment.
- Qualifications: Expertise in CRM configuration and strong communication skills required.
- Other info: Participate in fun company events and enjoy a newly renovated office space.
The predicted salary is between 36000 - 60000 £ per year.
Infinity Group are an innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central. We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure. Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment. We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs. Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
As a Principal Functional Consultant, you will play a critical role in our Consultancy Practice team, leading high-value Dynamics 365 implementation projects. You will leverage your expertise to shape project delivery, ensuring robust and high-quality solutions that facilitate clients' digital transformation, increase productivity, and drive growth. You will also mentor junior team members, supporting their growth and development.
What skills and working characteristics should this person have?
- Functional Experience: Expert functional experience in CRM configuration, standard customization, workflows, dashboards, forms, views, and standard reports development.
- Technical Knowledge: Deep and broad knowledge of the technical capabilities of Dynamics 365, including appropriate certification. Must demonstrate good knowledge of best practices for the Dynamics 365 suite.
- Azure and Cloud Technologies: Good understanding of Azure and cloud technologies.
- Software Development Life Cycle: Broad understanding of the software development life cycle, development management, release management, data migrations, cut-over planning, and early live support.
- Methodologies: Experience with Waterfall or Agile methodologies.
- Logical Thinking: Strong logical thinking and problem-solving abilities.
- Collaboration: Ability to work collaboratively with team members and clients.
- Multitasking: Ability to multitask and manage time effectively.
- Communication Skills: Strong written and oral communication skills.
- Professionalism: Smart and presentable.
Responsibilities
- Requirements Gathering: Lead workshops with clients to gather and document requirements in the form of user stories in DevOps.
- Sprint Planning: Lead sprint planning sessions with clients, ensuring clear objectives and deliverables.
- Customization: Customize Dynamics 365 Customer Engagement, including Sales, Customer Service, Project Service Automation, and Field Service.
- Testing and Reviews: Conduct testing and peer reviews to ensure the quality and robustness of solutions.
- Client Sessions: Run ‘show and tell’ sessions, including sprint retrospectives, to demonstrate progress and gather feedback.
- Training: Prepare structured training materials and deliver end-user training sessions.
- Data Migration: Manage data migration processes and be onsite with clients during go-live activities.
- Best Practices: Ensure solutions are highly maintainable, supportable, and stable over the long term, adhering to recognized best practices.
- Mentorship: Support junior team members with their growth, confidence, and experience.
Benefits
- The opportunity to work for one of the leading Microsoft Cloud Solution Partners in the UK.
- Work in a great culture, highly ambitious, collaborative, humble and we pride ourselves in making others look cool be it our colleagues or clients.
- Benefits include Unlimited Annual Leave, Private Healthcare, Life Assurance, Company Shares, Electric Car Scheme and Flexible Working.
- A newly renovated office with a break-out area, decent coffee, and a pool table.
- Weekly company events (Think Bigger Friday with Drinks) and quarterly social events with your teams and company-wide affairs including our very own ‘Illuminate’ Annual Awards Gala, Christmas Party, and summer fun. These are not obligatory but there are very few of us who don’t want to be part of the fun and we include your partners too.
Next steps
Apply with your current resume or link to your LinkedIn profile directly on our careers page – a quick call with Dom or Keiran (our internal recruiters), to go over the position in more detail and answer any questions you have. 1st stage interview, usually via Teams. 2nd / final stage ideally in person as we like to meet everyone in person and show you around our amazing office.
Principal Dynamics CRM Functional Consultant employer: Infinity Group UK
Contact Detail:
Infinity Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Dynamics CRM Functional Consultant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Infinity Group's social media and website. Understanding their values and work environment will help you connect during the conversation.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of your past experiences with Dynamics 365 projects. This will show how you can add value to their team and impress them with your expertise.
✨Tip Number 3
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest and helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, you’ll have a chance to connect directly with our recruiters for a more personal touch.
We think you need these skills to ace Principal Dynamics CRM Functional Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Principal Dynamics CRM Functional Consultant role. Highlight your relevant experience with Dynamics 365, CRM configuration, and any certifications you have. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention our core values and how you embody them.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your logical thinking and problem-solving abilities in your examples.
Apply Through Our Website: We encourage you to apply directly through our careers page. It’s the quickest way to get your application in front of us, and we can’t wait to hear from you! Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Infinity Group UK
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365, especially its CRM functionalities. Be ready to discuss specific configurations, customisations, and workflows you've implemented in the past. This will show your expertise and help you stand out.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your logical thinking and problem-solving abilities, which are crucial for this role.
✨Emphasise Collaboration and Mentorship
Since the role involves mentoring junior team members, be ready to share your experiences in leading teams and fostering growth. Highlight any workshops or training sessions you've conducted, as this aligns with their focus on collaboration and continuous learning.
✨Be Ready for Agile and Waterfall Discussions
Familiarise yourself with both Agile and Waterfall methodologies, as they are key to project management in this role. Be prepared to discuss your experience with these methodologies and how you've applied them in past projects to ensure successful delivery.
