Infinity Group is hiring a Tier 2 IT Service Desk Engineer for a hybrid role in Tunbridge Wells. You will handle escalated incidents across Microsoft 365, Windows endpoints, Entra ID, and Teams, guiding customers to a timely resolution while maintaining security and compliance.
You will mentor Tier 1 engineers, improve diagnostic processes and contribute to knowledge content to reduce repeat issues, supporting a higher-performing service desk.
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Senior IT Service Desk Engineer - Tier 2 (Hybrid) in Royal Tunbridge Wells employer: INFINITY GROUP HOLDINGS LIMITED
Infinity Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. With the flexibility of hybrid working between Tunbridge Wells and London, employees benefit from a supportive environment focused on enabling success rather than just meeting targets, making it an ideal place for those seeking meaningful and rewarding careers.
Contact Details:
INFINITY GROUP HOLDINGS LIMITED Recruitment Team
