Human Resource Business Partner (HRBP) in Royal Tunbridge Wells

Infinity Group are an innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award‑winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central. We are dedicated to fostering a more productive and secure work environment for organisations utilizing Dynamics 365, Microsoft 365, and Azure. Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment. We are committed to the well‑being and growth of our employees, and we prioritise continuous learning and development through fully funded training programmes. Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.

Role Overview

We are seeking a proactive and knowledgeable HR Advisor to support the delivery of a high‑performing HR function during a period of transformation. This role will play a key part in embedding the Helix HR operating model, ensuring consistency, compliance, and excellence across all HR generalist activities. The ideal candidate will bring a strong foundation in HR operations, a collaborative mindset, and the ability to thrive in a fast‑paced, evolving environment.

What skills and working characteristics should this person have?

• CIPD Level 5 qualification or equivalent experience.
• Strong generalist HR background with demonstrable experience across the full employee lifecycle.
• Working knowledge or experience with the Helix HR model (or similar HR operating frameworks).
• In‑depth understanding of UK employment law, HR policies, and best practices.
• Experience managing HR systems (e.g., HR Cloud, Office Vibe) and maintaining accurate employee data.
• Proven ability to manage sensitive and confidential information with discretion.
• Strong interpersonal skills with the ability to influence and build relationships at all levels, including C‑suite.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy in documentation and reporting.
• Ability to manage multiple priorities and deadlines in a dynamic environment.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience supporting or leading HR transformation or change initiatives.
• Familiarity with compliance training coordination and policy documentation.
• Exposure to employee engagement tools and analytics.

As a HR Advisor, you’ll be responsible for:

• HR Operations & Systems: Maintain accurate and up‑to‑date employee records in HR Cloud and other HR systems. Ensure all role changes, amendments, and organisational updates are reflected promptly in systems and documentation. Support the implementation and embedding of the Helix HR model across the HR function.
• Employee Lifecycle Support: Manage HR administrative processes related to onboarding, role changes, promotions, and exits. Prepare and issue HR documentation including contracts, letters (e.g., probation, pay changes), and policy updates. Coordinate and support exit interviews and offboarding processes.
• Compliance & Policy: Ensure HR practices comply with current employment legislation and internal policies. Assist with the coordination and documentation of compliance training, including tracking attendance and policy acknowledgements. Support policy reviews and risk assessments, ensuring documentation is current and accessible.
• Employee Relations & Engagement: Act as a first point of contact for employee queries regarding HR policies, procedures, and benefits. Support and minute formal meetings such as disciplinaries, grievances, and performance reviews. Help manage employee engagement tools (e.g., Office Vibe), ensuring data accuracy and insights are shared with relevant stakeholders.
• Collaboration & Communication: Work closely with managers and stakeholders across departments to provide consistent HR support. Communicate effectively with cross‑functional teams and senior leadership, ensuring alignment on HR initiatives. Contribute to a positive, inclusive, and high‑performing team culture.

Like the rest of the Infinity team, you'll benefit from:

• The opportunity to work for one of the leading Microsoft Cloud Solution Partners in the UK.
• Work in a great culture, highly ambitious, collaborative, humble and we pride ourselves in making others look cool be it our colleagues or clients.
• Benefits include Unlimited Annual Leave, Private Healthcare, Life Assurance, Company Shares, Electric Car Scheme and Flexible Working.
• A newly renovated office with a break‑out area, decent coffee, and a pool table.
• Weekly company events (Think Bigger Friday with Drinks) and quarterly social events with your teams and company‑wide affairs including our very own ‘Illuminate’ Annual Awards Gala, Christmas Party, and summer fun. These are not obligatory but there are very few of us who don’t want to be part of the fun and we include your partners too.

What are the next steps?

Apply with your current resume or link to your LinkedIn profile directly on our careers page – https://www.infinitygroup.co.uk/careers/. Have a quick call with Dom or Keiran (our internal recruiters), to go over the position in more detail and answer any questions you have. 1st stage interview, usually via Teams. 2nd / final stage ideally in person as we like to meet everyone in person and show you around our amazing office.