At a Glance
- Tasks: Manage customer enquiries and support tickets for solar energy systems.
- Company: Join Infinity Energy Services, a leader in renewable energy solutions.
- Benefits: Enjoy a friendly team, career growth, and the chance to make a difference.
- Other info: Work in a fast-growing industry with a focus on sustainability.
- Why this job: Be the go-to person for customers and help them embrace clean energy.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 25000 - 32000 £ per year.
At Infinity Energy Services, we ve been designing and installing solar PV, battery storage and heat pump systems across the South since 2011.
As an MCS-accredited installer, we work with some of the industry s leading technologies, including Tesla Powerwall, Fox ESS and Sigenergy.
As more homes and businesses make the switch to clean energy, the number of systems we support continues to grow.
We re looking for a Customer Support Coordinator to join our friendly operations team and help deliver an outstanding aftercare experience to our customers.
This is an excellent opportunity for someone who enjoys solving problems, working with people and wants to build a long-term career in one of the UK s fastest-growing industries.
About the Role You ll be the first point of contact for customers once their renewable energy system has been installed.
Whether they re getting set up, have a technical question or need support resolving an issue, you ll ensure they receive a professional, friendly and efficient service from start to finish.
Working closely with our operations team, installers and manufacturers, you ll coordinate support requests, keep customers informed throughout the process and help ensure every issue is resolved as quickly as possible.
What You ll
Doing: Managing incoming customer enquiries and support tickets relating to solar PV and battery storage systems Assisting customers with syst...
