At a Glance
- Tasks: Provide advanced troubleshooting for control systems and support complex semiconductor equipment.
- Company: Join a fast-growing tech team in Abingdon, backed by industry leaders.
- Benefits: Competitive salary, 25 days leave, private healthcare, and share scheme.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of the future of semi-conductors and solve real-world engineering challenges.
- Qualifications: Strong background in microscopy instrumentation and motion control required.
The predicted salary is between 55000 - 62000 £ per year.
Would you like to be instrumental in enabling the next generation of semi-conductors? Are you a Technical Support Specialist (Control Systems) who can diagnose and resolve complex system issues? Would you like to work on the control systems architecture of our state‑of‑the‑art Metron 3D platform, including motion control, automation systems, sensors, feedback loops, networking and software‑hardware integration? Can you explain complex engineering issues to key stakeholders, including international customers? If this appeals, read on…
Reward and Benefits
- £55,000 to £62,000 (depending on experience)
- 25 days annual leave
- Death in service and private health care benefits
- Personal pension contributions of 4% with salary sacrifice
- A generous EMI Share scheme
Based in Abingdon, Oxford, UK, we are a high calibre team of 100 plus people and we are growing fast. We are backed by global financial and industry investors including Applied Ventures, the strategic venture arm of the industry leading equipment company.
About the role
The role is ideal for an engineer with a strong background in high value complex microscopy instrumentation and precise motion control environments, who enjoys solving complex multidisciplinary problems in advanced semiconductor equipment.
A typical day for a Technical Support Specialist (Control Systems)
- Providing advanced troubleshooting and diagnostic support for control system issues across installed Metron3D systems and manufacturing builds
- Acting as a trusted technical escalation point for Customer Support, Field Service, and Applications teams on software–hardware integration topics
- Investigating issues across motion control, sensors, feedback loops, and system automation
- Supporting the fast, effective resolution of high‑impact field issues affecting system performance
Technical Support Specialist (Control Systems) employer: Infinitesima
As a Technical Support Specialist (Control Systems) at our Abingdon location, you will join a dynamic and innovative team dedicated to advancing semiconductor technology. We offer a supportive work culture that prioritises employee growth through continuous learning opportunities and a competitive benefits package, including private healthcare and a generous share scheme. Our commitment to fostering a collaborative environment ensures that you will play a vital role in solving complex engineering challenges while contributing to the success of cutting-edge projects.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Specialist (Control Systems)
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles on LinkedIn or at industry events. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific control systems you've worked with and how you tackled complex issues. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your communication skills! Practice explaining complex engineering concepts in simple terms. This is key when dealing with stakeholders and customers who may not have a technical background.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Technical Support Specialist (Control Systems)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with control systems and troubleshooting. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background in microscopy instrumentation makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Problem-Solving Skills:In your application, give examples of complex issues you've resolved in the past. We love seeing how you approach challenges, especially in high-value environments like semiconductor equipment. Be specific!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Infinitesima
✨Know Your Control Systems Inside Out
Make sure you brush up on your knowledge of control systems, especially in relation to motion control and automation. Be prepared to discuss specific examples from your past experience where you've diagnosed and resolved complex system issues.
✨Prepare for Technical Questions
Expect technical questions that dive deep into your understanding of sensors, feedback loops, and software-hardware integration. Practise explaining these concepts clearly, as you'll need to communicate effectively with both technical teams and international customers.
✨Showcase Your Problem-Solving Skills
Be ready to share real-life scenarios where you've tackled high-impact field issues. Highlight your approach to troubleshooting and how you collaborated with other teams to ensure fast resolutions.
✨Understand the Company and Its Products
Research the Metron 3D platform and its applications in the semiconductor industry. Showing that you understand the company's mission and how your role fits into it will demonstrate your genuine interest and commitment.
