At a Glance
- Tasks: Be the go-to person for customers, guiding them through data collection and method development.
- Company: Join a leading tech firm focused on innovative solutions in probe microscopy.
- Benefits: Competitive salary, generous leave, local perks, and an EMI Share scheme.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact by solving customer challenges and optimising their results.
- Qualifications: Expertise in probe microscopy and experience in the semiconductor industry preferred.
The predicted salary is between 85000 - 95000 £ per year.
Reward and Benefits: 85M to 95M Korean (depending on experience), 12 days annual leave, local benefits and a generous EMI Share scheme.
Are you a Senior Apps Support Engineer who enjoys building relationships with customers, understands their needs and ensures they are addressed? Can you work closely with industry experts to understand both current and future requirements? Do you have experience of probe microscopy in an environment where problem solving is key? If this sounds like you, read on….
About the role:
- Being the primary point of contact for customers, creating a positive and supportive experience from the first conversation.
- Guiding customers through data collection and method development, taking time to understand their applications and optimising system and parameters to help them achieve optimum results.
- Ensuring applications projects move forward smoothly to meet customer needs.
- Sharing product insights and results, presenting information in a professional and engaging manner.
- Exploring and diagnosing performance issues, through troubleshooting system behaviour and set-up challenges.
- Supporting business development by running samples, presenting data, writing reports, contributing to conference presentations, and offering insightful input to build on our customer relationships.
Who we are looking for:
To succeed as a Senior Apps Support Engineer, we do need you to have:
- A high level of expertise in probe microscopy (AFM).
- Nice to have: Experience in the Semiconductor industry, ideally in the metrology area.
- Project management expertise.
- Operation and use of industrial Metrology equipment.
- Sales support within analytical instrumentation.
- Managing characterisation and demonstration of metrology equipment.
- Building effective relationships with customers and stakeholders.
Education / Qualifications:
Either a Physical Sciences, Engineering or similar, or a clear equivalent path through relevant apprenticeship or accumulated experience.
We look for these attributes for our team:
- Self-management: Able to work independently, setting priorities for own work based upon the company goals and targets.
- Teamwork: Engages with other members of the company to bring the best solutions to the problem. Recognise the value that fellow company members bring to enhance own abilities. Supports colleagues with their tasks when critical to the company goals.
- Impact and Influence: Establishes themselves as the knowledge centre in their own field.
Senior AFM Apps Engineer – Customer Solutions employer: Infinitesima Ltd
As a Senior Apps Support Engineer at our company, you will thrive in a dynamic work culture that prioritises collaboration and innovation. With competitive rewards, generous annual leave, and a robust EMI Share scheme, we are committed to your professional growth and well-being. Our location offers unique opportunities to engage with industry experts and build meaningful relationships with customers, ensuring that your contributions have a lasting impact.
